Contract Administrator

Job RefVTFSDC
01547

City:

Northampton Department Contract  Logistics Salary £30,405.63

Status Full Time Type Permanent Contract  Administrator, Northampton (NN7 2FR
)Onsite Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing, and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

We are looking for a proactive Contract Support Administrator to join our team at our Sustainable Distribution Centre (SDC) site in Northampton. As a Contract Administrator, you will provide effective administrative support across inbound operations, inventory and general administrative activities. Supporting the day-to-day operational and customer requirements, you will be responsible for the upkeep of training records, reporting and compliance to help ensure a smooth and efficient operation.

Working Monday to Friday, this is a fully onsite role with a salary of £30,405,63 per annum.

What we offer:

• Base salary of £30,405.63
• 25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year
• Opportunity for Unpaid Leave
• Up to 10 days international remote working
• Free Eye Test
• Employee Referral Scheme
• Cycle to Work scheme
• Critical Illness Cover
• Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
• On Site Mental health First Aiders
• Employee benefits i.e., Free eye test*, up to 25% off gym membership, high street vouchers
• Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service, Health Cash Plan, Karo Health.
• Tailored development and career opportunities

Key Responsibilities
1. Administrative
• Accurately input and maintain data across operational systems, including Manhattan and any other relevant internal systems
• Accurately maintain up-to-date training records and internal training systems, ensuring that training requirements, completions and records are correctly captured
• Support training and compliance requirements by monitoring records, identifying any gaps or outstanding training and escalating these where required
• Complete regular reports (Productivity Sheets), trackers and administrative tasks to support day-to-day operations
• Assist the operation with system audits and data integrity checks, identifying and escalating discrepancies in a timely manner, where required
• Monitor and respond to Inbound emails, work instructions and requests received through individual and shared mailboxes (Inbound)
• Adhere to all company policies and procedures
2. Customer and Operational Support
• Work in collaboration with other members of the team to achieve customer satisfaction
• Establish an effective working relationship with the client team, ensuring effective communication in relation to order and deliveries
• Investigate administrative and operational queries, escalating issues where appropriate and in a timely manner. Ensure any problems such as failed deliveries/ collections are rebooked and booked onto the system
• Accurately complete reports and KPI’s and submit to the Operations support manager
• Provide general administrative support to the wider operational team as required
3. Inventory Support
• Support stock takes, cycle counts and other inventory activities, ensuring that results are accurately recorded within the relevant systems
• Assist with the investigation of stock discrepancies and inventory-related…