Service Administrator

Our client, a leading fleet management company based in Slough, Berkshire, is seeking a Service Administrator to join their dynamic team. This is a full-time position offering hybrid working arrangements, with three days in the office and two days working from home. The role provides an excellent opportunity for a skilled administrative or customer service professional to develop their career within the automotive sector.

Benefits of the Service Administrator:

Competitive salary up to £30,000 per annum
Hybrid working pattern (3 days in the Slough office, 2 days from home)
Supportive and collaborative team environment
Full-time Monday to Friday working hours
Employee discount programmes and cycle to work scheme
Free on-site parking facilities
Sick pay scheme to support employee well-being

Duties of the Service Administrator:

Answering customer enquiry calls with professionalism and courtesy
Booking and scheduling vehicle servicing, repairs, and brake jobs
Inputting customer details, invoice processing, and maintaining accurate records
Data entry of job sheets, invoices, and customer information
Communicating effectively with customers and technicians regarding job updates
Handling general administrative tasks including emails, filing, and supplier orders
Supporting the Business Fleet team with account administration duties as required
Assisting wider team members with daily operational needs in a fast-paced environment

Requirements of the Service Administrator:

Proven experience in administration, office support, or customer service roles
Confident and friendly telephone manner
Strong organisational skills with ability to multitask efficiently
Proficiency in booking and scheduling software and Microsoft Office, especially Excel
Basic understanding of vehicle servicing and brake systems preferred or willingness to learn
Previous experience in automotive, garage, dealership, or fleet management sectors is advantageous
Full UK driving licence preferred but not essential

Contact Dee Hogger, Automotive Recruitment Specialist at Perfect Placement covering Slough and berkshire, today to discover more about this fantastic Service Administrator opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today