Medical Secretary/Clinic Coordinator
England, UK
Listed on 2026-09-22
-
Administrative/Clerical
Healthcare Administration, Medical Receptionist -
Healthcare
Healthcare Administration, Medical Office, Medical Receptionist
Main area Division A
- Gastroenterology Grade Band 4 Contract 12 months (Fixed term/secondment for 12 months) Hours
- Full time
- Part time
- Home or remote working
37.5 hours per week (Hybrid working will be considered once fully trained in line with service needs. Full Time or Part Time / Flexible working hours may be considered.) Job
-A-CVA
1184-RE
Employer Cambridge University Hospitals NHS Foundation Trust Employer type NHS Site Addenbrookes Hospital-Division A Town Cambridge Salary £28,392 - £31,157 p.a. pro rata Salary period Yearly Closing 30/09/2026 23:59 Interview date 08/10/2026
Job overviewTo provide a comprehensive secretarial, PA and clinic co-ordinating service to clinical members within the speciality, including coordinating clinic preparation, booking clinic appointments, producing clinic letters and other documents. Dealing with patient and GP queries and concerns in a sympathetic and constructive manner. Supporting lead medical secretary with PTL, Rotawatch and other tasks requested of them.
Main duties of the jobProvide comprehensive support to speciality clinical team, including diary management and coordinating and arranging meetings.
Carry out a range of complex administrative tasks specific to work area.
Check and update patient information on the Trust’s medical record system (EPIC).
Ensure appointments, translator and transport requests are made when required.
Ensure new referrals are processed in line with Trust policy.
Updating national database with patient information for specially commissioned regional services.
Formatting, editing and generating letters using a variety of different methods, ensuring that all letters are linked to encounters, meeting deadlines including turnaround times.
Ensure all orders have been made from clinic appointments when required.
Ensure all appointments are booked within National Targets and cancelling / rescheduling when appropriate.
Ensure necessary tests and scans have been arranged prior to clinic appointments when required.
Ensure Clinic time is optimised by reviewing necessity for patient’s attendance when required.
Work with consultants within speciality to optimise use of clinicians’ time by undertaking such administrative tasks as are mutually agreed as appropriate.
To run EPIC reports as and when required.
Provide a range of documents, e.g. letters, spreadsheets, posters, using relevant software packages.
Working for our organisationOur Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here.
CUH’s values Together
- Safe, Kind, Excellent are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual…
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