Information Assistant

Go back South Tyneside and Sunderland NHS Foundation Trust

The closing date is 06 October 2026

We are seeking an Information Assistant to join our Business Intelligence Team within the Performance and Information Management service. The Directorate oversees the full information lifecycle, from data extraction,transformation and load, quality assurance and governance through to analysis,reporting and insight. Together, our teams support both local operational priorities and national NHS reporting requirements, ensuring that high-qualityinformation is available to inform decision-making, service improvement and the delivery of safe patient care.

The Information Assistant plays an important role in supporting the effective delivery of trusted information, reporting and analytical supportto clinical, operational and corporate services across the organisation.

Working closely with analysts, managers and stakeholders across the Trust, youwill help ensure that information requests are managed efficiently, reporting systems are maintained, and information governance requirements are met. The information and insights we produce helps support organisational decision-making,performance management, service improvement and the delivery of high-quality patient care.

We foster a positive and inclusive team culture built on collaboration, flexibility and shared purpose. Team members are encouraged to contribute ideas, develop their skills and work together. This role provides an excellent opportunity to gain experience in business intelligence and data management.

Youwill provide support to the Business Intelligence Team, helping to ensure thathigh-quality information is available to support decision-making across the Trust. You Will be responsible for coordinating and monitoring information requests, maintaining team workload logs, and helping to ensure that requests are allocated and completed in a timely manner. You Will also support the management of Freedom of Information requests and act as a key point of contact for colleagues seeking information.

Asignificant part of the role involves supporting the administration and maintenance of the Trust's reporting systems, you will help maintain reportcatalogues and associated metadata, ensuring staff can easily locate and accesstrusted information products.

Working closely with stakeholders across the Trust, you will support the production and maintenance of routine reports and information products, and contribute to ensuring information is accurate, accessible and fit for purpose. You Will help deliver our Directorate's shared vision: "Working together to deliver excellence in what we do to support patient care one goal, one team."

Weare committed to supporting the development of our staff and offer a range of training and development opportunities to help you build your skills, and we willbe support you to reach your potential. The role also offers flexible and agile working arrangements, with a hybrid model combining home working andoffice-based working.

One Team One Trust
- There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our work forces health and wellbeing is a priority for us. We…