Customer & Business Support Assistant - FLK
Falkirk, Falkirk Council Area, FK1, Scotland, UK
Listed on 2026-09-24
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Administrative/Clerical
Office Administrator/ Coordinator, Business Administration -
Customer Service/HelpDesk
Office Administrator/ Coordinator
Job Advert
Can you ‘MAKE IT HAPPEN’?
To support the Council’s drive to become Council of the Future we are now looking to appoint on a permanent part time basis a dynamic and enthusiastic Customer & Business Support Assistant who will enjoy working in an environment of continuous change and improvement.
You will be educated to SVQ level 2 or equivalent, with a positive ‘can do’ attitude, the drive to ‘make it happen’ in a busy working environment delivering a high-quality responsive Customer & Business support service across a diverse range of services.
Ideally you will possess strong written and oral communication skills, knowledge and experience of Microsoft Office, Call handling and data protection legislation requirements.
You must be able to work accurately to deadlines within a busy team ensuring excellent customer support to both internal and external customers.
You will work 18.5 hours per week on a part time basis.
This role will be office based only with no scope for home working.
If you are the successful candidate, you will be required to carry out a Disclosure Scotland check, the cost of which will be met by the preferred candidate.
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