Facilities Officer

Are you passionate about creating safe, efficient and welcoming workplaces?

We're looking for a proactive and customer-focused Facilities Officer to join our Property & Facilities team. This is a varied and rewarding role where you'll support the delivery of facilities operations and utilities management across Barnardo's corporate property portfolio, helping to ensure our buildings remain safe, compliant and well maintained.

This involves regular travel to corporate offices including Russell Square and Highbury & Islington and occasional pre planned weekend work.

Working closely with the Programme Manager and wider Properties and Facilities Management colleagues, you'll provide a cohesive, responsive and customer-focused service to colleagues, visitors and contractors across our sites.

Whatyou'll be doing

• Supporting day-to-day facilities operations across Barnardo's House and other corporate offices.
• Coordinating contractors and monitoring service delivery to ensure maintenance and compliance activities are completed effectively.
• Supporting health, safety and statutory compliance activities, inspections and audits.
• Managing Facilities helpdesk requests and ensuring excellent customer service standards are delivered.
• Overseeing visitor management, reception support, meeting room services and postal operations when required.
• Supporting financial administration, including purchase orders, invoicing and record management.
• Taking day-to-day responsibility for utilities administration, including invoice validation, meter readings, supplier liaison and query management.
• Building strong relationships with colleagues, suppliers and stakeholders to deliver a high-quality facilities service.

About you

We're looking for someone who:

• Experience working in a facilities, property, workplace or operational support environment.
• Understands building maintenance, contractor management and facilities service delivery.
• Strong organisational and administrative skills with excellent attention to detail.
• Confident using Microsoft Office and workplace management systems.
• Experience managing multiple priorities and providing excellent customer service.
• Knowledge of health and safety, compliance requirements and utilities administration.
• Enjoys working collaboratively and building positive relationships with a wide range of stakeholders.

Why Barnardo's?

At Barnardo's, you'll be part of an organisation that makes a real difference to the lives of children and young people. You'll work alongside dedicated colleagues who are committed to creating safe, welcoming and effective workplaces that enable Barnardo's services to deliver their vital work.

Our Values

We are looking for someone who actively demonstrates Barnardo's values:

• Respecting the unique worth of every person
• Encouraging people to fulfil their potential
• Working with hope
• Exercising responsible stewardship

This is an excellent opportunity for someone looking to develop their career within Facilities Management while supporting a national charity that changes childhoods and changes lives.

We appreciate our colleagues' dedication and their commitment to delivering excellence in the vital work we do, driven by their passion and commitment to Barnardo's values.

We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

We are committed to a rounded colleague experience with an approach to both pay and rewards that are fair, attractive, and progressive. This is in support of our strategic ambition to ensure Barnardo's is a place everyone can belong, grow and thrive.

The salary range advertised is in line withour pay principles, for consistency and fairness while recognising the skills and experience applicants bring to the role. Appointing salaries can be discussed further at appointment stage; we do seek to appoint within this range always exercising responsible stewardship.

Workplace

Offer:

What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be…