Business Officer

The following content displays a map of the jobs location - Hereward Hall, County Road, March

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…

• A comprehensive wellbeing package to cover all aspects of wellbeing
  , both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities
  , apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

Take a look at our Employment Benefits Brochure attached to this advert to find out more.

We are looking for a full-time Business Officer to join our Adults Business Support Service and work within our Prevention & Early Intervention team.

Business Officers help our teams deliver a responsive service to people across Cambridgeshire. You will be part of a supportive and friendly team, handling enquiries, keeping records accurate and up to date, and providing the high-quality day-to-day administrative support that helps colleagues work effectively. Your day will be varied and fast paced, and this role require resilience, flexibility, proactivity in problem solving, and positive engagement with colleagues, partners, and service providers alike.

As Business Officer you will have the opportunity to make a real impact, with key duties that include:

• Responding to telephone calls and correspondence from people who use our services, their families and carers, and health and social care professionals.
• Understanding enquiries and directing them to the right person or team.
• Updating records and handling sensitive information accurately and securely across our systems.
• Preparing and processing documents, including correspondence sent through our internal systems.
• Arranging and supporting meetings, including taking minutes where required.
• Processing requisitions in line with Council procedures.
• Working with colleagues to improve administrative processes and provide support across the service.

You will be organised, approachable and able to manage competing tasks in a busy service. You will communicate clearly, accurately and sensitively, pay close attention to detail, and work well both independently and as part of a team.

You will be confident using Microsoft Office, particularly Outlook, Word and Excel, and willing to learn new systems. Experience of GDPR and handling confidential information and providing administrative or customer service support would be valuable.

We support flexible and hybrid working. Once you have completed your initial training, there may be opportunities to work from home, alongside working from a Council office. Your office base will be confirmed on appointment and may be in Cambridge, March or Huntingdon. You may also need to attend other Council offices across the County to support colleagues.

We offer training and support to help you settle into the role and continue developing your skills.

Interviews:
Week commencing 2nd November 2026