Registry Officer

Location: Ealing, London and remote working

Team
:
Governance & Compliance

Contract type: Permanent

Working pattern: Typically Monday to Friday, with occasional weekend working.

You’ll be responsible for administering student records and related processes from registration to graduation for current and future courses offered by the Institute. You’ll administer the Student Finance England (SFE) funding and related processes, including annual course setup, registration and attendance confirmations. You’ll also be responsible for supporting the implementation of record management procedures, including enrolment and ensure adherence to the Institute and validating provider regulations/policies.

We’re looking for someone with ..

• Demonstrable experience of undertaking administration within higher education (HE) Registry or student records.
• Demonstrable experience of working with a range of office software, including Office/365.
• Excellent interpersonal skills including the ability to deal effectively with students and staff at all levels.
• Excellent planning and organisational skills.
• Excellent oral and written communication skills.
• The ability to work under pressure and prioritise workload.
• The ability to act on own initiative and work independently and always maintain a high standard of work.

Interviews are currently scheduled for week commencing 19th October 2026 and will be held in-person at our Ealing site.

As an organisation founded with social justice at its core, we welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We believe that when we work together, we can enable change and make things happen, and we do this by encouraging all our colleagues to be their true self in the workplace.

We learn from each other to create an inclusive organisation.

As a UK based Institute all our roles are based within the UK, so you’ll need to have the right to work in the UK, and be able to provide proof, unfortunately we’re unable to offer any visa sponsorship.

We know that Artificial Intelligence (AI) is becoming part of daily life and you may want to use it to help you format your application. While AI can be a powerful enabler, and we’re open to you using it to apply for roles with us, we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you’ll uniquely bring to our team.