Warranty Coordinator II - REMOTE

The Warranty Claims Coordinator is responsible for the timely review of repair orders and purchase orders for warranty claim determination. The position will research and gather information to maximize warranty recovery and submit warranty claims to designated manufacturers efficiently.

• Review repair orders and purchase orders for warranty claim determination. Create and submit warranty claims to designated manufacturers, adhering to manufacturer guidelines to ensure warranty recovery
• Communicate with field management in regard to missing information on repairs, 4-15s, and chargebacks to increase Warranty credits and build Warranty/Field relationships
• Communicate with Manufacturer representatives to improve warranty collection opportunities
• Collaborate with Warranty Manager to identify process improvements and best practices
• Special projects as needed
• Additional Responsibilities Performs other duties as assigned.

• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team to meet departmental deadlines
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices

• Associate's degree
• Associates in Business, Accounting, or Communications or HS diploma/GED with equivalent years of experience
• Two (2) years or more Data Entry preferred
• One (1) year or more Customer Service preferred
• One (1) year or more Diesel Technology preferred
• Travel Yes - 3/4 times a year

• Asset Management

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

• Pay Type:
  
  Hourly
• Minimum Pay Range: $18.54
• Maximum Pay Range: $20.00

• Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
• Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
• All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
• Important Note:
  
  Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
• Security Notice for Applicants:
  Ryder will only communicate with an applicant directly from a [] email address and will never conduct an interview online through a chat type forum, messaging app (such as Whats App or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through  Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at  or .

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