Secretary, Administrative​/Clerical

Be at the heart of patient care. Join our Acute & Diagnostic Administration Team.

Are you highly organised, motivated and passionate about making a difference behind the scenes? Do you thrive in a fast-paced environment where no two days are the same? If so, we would love to hear from you!

NHS Dumfries & Galloway is looking for an enthusiastic Band 3 Secretary to join our Acute & Diagnostic Administration Services Team. This is an exciting opportunity to play a vital role in supporting clinical teams and ensuring patients receive a high-quality, efficient service throughout their healthcare journey.

As a key member of the administration team, you will:

• Provide comprehensive secretarial and administrative support to clinical teams
• Coordinate patient communications and respond to enquiries from patients, staff and healthcare professionals
• Support multidisciplinary teams, meetings and specialty services
• Prepare letters, reports and clinical correspondence
• Manage and prioritise a varied workload in a busy healthcare environment
• Help ensure patients experience a smooth and efficient journey through our services
• Work collaboratively across specialties, providing flexibility and cross-cover where required

We're seeking someone who is:

• Organised, proactive and able to prioritise competing demands
• An excellent communicator with a professional and caring approach
• Experienced in administration and confident using Microsoft Office applications
• Able to work independently while also being a supportive team player
• Calm under pressure, adaptable and committed to delivering excellent service
• Passionate about making a difference to patients and colleagues alike

At NHS Dumfries & Galloway, our administration teams are essential to delivering outstanding patient care. You'll be part of a friendly, supportive team where your contribution is valued and where you'll have opportunities to develop your skills, gain experience and make a real impact every day.

• SVQ Level 3 in Business & Administration (or equivalent experience)
• Strong IT and keyboard skills
• Excellent organisational and communication skills
• Attention to detail and a commitment to accuracy
• A flexible, positive and customer-focused attitude

Whether supporting clinicians, helping patients navigate their care, or ensuring vital information reaches the right place at the right time, your work will directly contribute to the delivery of safe, effective healthcare.

Please note:
Interviews will be in person only, in Dumfries, as a typing test will be part of the interview process. Unfortunately, we are unable to offer Virtual interviews on this occasion.

Informal enquiries are welcome, please contact Rachael Barrett - Rachael.barrett3t or Tel:
Ext. 32321

If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website:

NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website:

NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies. Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC,…