Remote Executive Assistant - Operations Manager Trainee

We are looking for an experienced Executive Assistant to work closely with the founder of a successful and growing business.
This is not a traditional EA role focused purely on diary management and basic administration. The right person will become closely involved in the day-to-day running of the business, learn how everything works, take ownership of operational responsibilities and, over time, develop into an   Operations Manager   .
The immediate objective is to take a significant amount of operational work away from the founder so they can spend more time on clients, business development and strategic growth.
Over the first 4–6 months, you will work closely with the founder to understand the business, take over recurring responsibilities, document processes and identify areas where the business can operate more efficiently.
As your knowledge and responsibility increases, the role will develop towards managing processes, people and day-to-day operations.

Key Responsibilities
Executive Support

Manage the founder's inbox and day-to-day correspondence

Handle routine client communications and follow-ups

Manage calendars, meetings and appointments

Prepare information and documentation ahead of meetings

Keep track of outstanding actions and make sure nothing falls through the cracks

Follow up with clients, suppliers and team members as required

Take ownership of recurring administrative responsibilities

Business Administration

Keep business administration organised and up to date

Monitor outstanding tasks, deadlines and commitments

Ensure documents are prepared, sent and filed correctly

Maintain internal records and systems

Coordinate information between the founder, clients and contractors

Identify administrative bottlenecks and deal with them before they become problems

Establish and maintain simple, effective processes

Operations
As you become familiar with the business, you will gradually take on greater operational responsibility, including:

Documenting existing processes and creating SOPs

Reviewing how work is currently being completed and identifying improvements

Managing recurring operational tasks without founder involvement

Coordinating contractors and team members

Monitoring deadlines and deliverables

Helping manage workloads and priorities

Maintaining accountability across the team

Identifying issues and bringing solutions rather than simply reporting problems

Taking responsibility for keeping the business running smoothly day to day

Progression to Operations Manager
The long-term intention is for this position to develop into an   Operations Manager  role.
The successful candidate will gradually move from completing tasks personally to managing the systems and people responsible for completing them.
This may include:

Managing day-to-day operations

Overseeing contractors and team members

Implementing and improving SOPs

Managing workflows and internal systems

Monitoring performance and deadlines

Supporting recruitment and onboarding

Identifying operational inefficiencies

Taking responsibility for projects from start to finish

Becoming the main operational point of contact for the founder

What We're Looking For
We are looking for an experienced EA or senior administrative professional who wants more responsibility than a traditional assistant position provides.
You should have:

Previous experience as an Executive Assistant, Senior Administrator, Operations Assistant or similar

Experience supporting a business owner, executive or senior leader

Excellent written and spoken English

Strong organisational and time-management skills

Excellent attention to detail

Confidence managing multiple priorities

Strong communication skills

Good judgement and discretion

Experience working with a range of online business systems

The ability to…