Business Operations Consultant
New York, New York County, New York, 10261, USA
Listed on 2026-10-04
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Administrative/Clerical
Administrative Management, Business Administration -
Management
Administrative Management, Business Administration
UNFPA New York Headquarters (Home based can be considered)
Job categoriesFacilities and Logistics
16 October 2026 17:00(America/)
ContextThis consultancy is located in the Facilities and Administrative Services Branch (FASB) within the Division for Management Services (DMS). FASB provides and oversees a broad range of support services relating to facilities and asset management, travel, mail & pouch and administrative/general services for both Headquarters and Field Offices. The term Field Offices includes all offices located outside of Headquarters including Regional/Sub-Regional Offices, Liaison Offices and Country Offices.
The incumbent maintains professional contacts with staff at UNFPA-Headquarters and field offices, and various UN sister agencies.
The Business Operations Consultant is responsible for day-to-day global vehicle fleet operations while advancing the Vehicle Tracking System (VTS), applying digital innovation and process automation to optimize daily business workflows and support UN Reform initiatives. The incumbent reports to the Chief Administrative Services & UN Reform.
A. Drive operational efficiency by implementing the Global Shared Service (GSS) ‘UN FLEET Vehicle Leasing’ initiative under the ongoing UN Reform- Promote and ensure continued use of UN FLEET vehicle leasing across UNFPA field offices;
- Coordinate with field offices to ensure all vehicle renewals, replacements, and leasing requests are processed promptly, with timely review and approval of vehicle requests;
- Review access rights for the portal, maintain proper leasing records, and identify data inconsistencies in the UN FLEET portal ;
- Prepare and effectively monitor budgets for representational vehicles, ensuring timely coordination with the budget team for accurate budget allotments and utilization;
- Ensure timely follow-ups with field offices for the settlement of all UN FLEET invoices to maintain compliance and avoid delays;
- Provide data support for the financial lease module in Quantum in compliance with IPSAS 43 standards;
- Coordinate with the Finance Branch to verify, review, and confirm year-end financial lease balances;
- Maintain accurate and up-to-date fleet records (owned/leased) to provide reliable support for any financial and/or audit inquiries.
- Monitor and follow up on all UN FLEET insurance cases (theft, damage), ensuring timely processing of write-offs and reimbursements;
- Examine accident reports received from Field Offices and provides advice and follow-up action as necessary;
- Coordinate UN worldwide third-party liability insurance plan for all Field Offices including coordination with UN Secretariat insurance team on large claim cases;
- Provide guidance on insurance matters, including UN FLEET insurance, comprehensive insurance, and the UN worldwide third-party liability insurance plan for all Field Offices
- Monitor fuel usage for the Headquarters vehicle;
- Support in fleet related inquiries from field offices via email and the Global Service Desk;
- Promote and expand the adoption of the UNHCR Global Disposal Global Service across field offices to maximize net revenue proceeds for vehicle disposal;
- Coordinate the use of UNHCR Global Disposal Global Service for UNFPA owned vehicles disposal across field offices and UNHCR team;
- Ensure global use of Vehicle Tracking System (VTS) (managing admin module, support field offices with VTS transmission…
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