Administrative Assistant

Description

Job description:

Kelly Tours | Part-Time | In-Office

Kelly Tours is a leading motorcoach tour operator specializing in group travel experiences across North America and beyond. Our Group Travel Department designs memorable travel programs for schools, organizations, and leisure groups. We are seeking a Group Tour Assistant to support the General Manager of the Macon Branch with operational logistics and day-to-day administrative tasks.

This is an excellent entry-level opportunity for someone interested in charter and group tour operations.

• Part-time, in-office position
• Some weekends may be required depending on events or tours
• No remote work available

• Starting pay:
  Hourly position of $16–$18 per hour

• Entry point into the group travel and tourism industry
• Opportunity to learn tour planning, vendor negotiation, and travel operations
• Work with an established company specializing in group travel experiences
• Potential travel opportunities and career growth within the organization

If you're passionate about travel, tourism, and creating memorable group experiences, Kelly Tours may be right for you!

Work Location:

In person

We are looking for someone who can provide administrative and organizational support, including:

• Managing calendars, scheduling, and meetings
• Handling emails, correspondence, and general office communication
• Maintaining records, files, and documentation
• Assisting with invoices and other administrative paperwork
• Preparing reports, spreadsheets, and other documents
• Coordinating with drivers, other office staff, clients, vendors, and other contacts
• Assisting with day-to-day office operations and special projects
• Using Microsoft Word and Excel proficiently
• Learning and becoming proficient with our internal systems and software
• Demonstrate strong organizational skills, pay close attention to detail, possess strong communication skills, and follow-through with each task assigned
• Enter and maintain tour details in the company’s tour management software (Tour Store)
• Maintain vendor contracts and confirmations in Share Point
• Provide customer service support, including answering phones, taking reservations & payments and assisting customers when needed
• Provide backup support for office staff during vacations, sick leave, or office closures
• Assist with emergency operations support if office disruptions occur
• Travel opportunities may be available, including Tour Directing on assigned trips
• Perform additional duties as assigned by Kelly Tours management

• Experience in tour operations, travel agencies, tourism, or hospitality
• Experience working with data entry and office work

• Strong communication and organizational skills
• Comfortable working with multiple systems and databases
• High proficiency with computers and technology
• Ability to multitask in a fast-paced office environment
• Customer service mindset and attention to detail
• Willingness to attend occasional events or weekend programs