Education & LMS Support Specialist Remote, Part Time, Temporary, EST or CST H

The primary purpose of this temporary role is to provide operational support of the existing Learning Management Systems (LMS), allowing the Clinical Education team to focus on roll-out of a new LMS. In addition, this role will assist with a variety of administrative tasks that support the team’s overall education initiatives and activities. This position will perform various administrative and logistical tasks related to webinars, events, and on-demand courses to ensure a smooth transition and continued delivery of educational offerings.

Responsibilities include drafting and maintaining schedules, facilitating communication between stakeholders, updating on-demand and self-study courses in the LMS monthly, and supporting event execution. The role also involves editing and updating educational materials, responding to inquiries from speech-language pathologists (SLPs), and performing general administrative duties to enhance the effectiveness of educational and event offerings.

• Under guidance from the Clinical Education Manager, draft monthly webinar schedule, coordinating with multiple internal presenters on proposed days/times
• Maintain webinar and events schedule and inform vested teams in Slack of upcoming webinars to ensure proper staffing to support
• Make simple edits to video content, ensure quality of on-demand course recordings
• Ensure final links to Canva presentations are saved to Share Point
• Set up meetings for stakeholders for webinars and large initiatives (webinars, events)
• Run Quality Control check prior to all large webinars (Ensure Zoom settings are set, post work is accessible, overall webinar quality check)
• Edit Canva presentations when changes in overall Lingraphica offerings impact content, replacing master copies and creating new handouts
• Under guidance from the Sr. Events and LMS Specialist, post live webinar offerings, monthly on-demand courses and self-study sessions in the Top Class LMS
• Assorted duties in relation to the Top Class and Learn Upon LMS systems
• Under guidance from the Senior Continuing Education Administrator, reply to email inquiries from SLPs
• Assist with event follow-ups

• Maintains notes/records/logs in Hub Spot for all communication with SLPs
• Regular use of Slack, Outlook, and other Lingraphica communication platforms to maintain timely team communication
• May perform other duties as assigned

Computer savvy;
Microsoft Office 365 required;
Slack, PowerPoint, Excel, Canva, Hub Spot or similar CRM preferred, experience with LMS systems preferred

Flexible, organized, able to quickly adapt to changing priorities, comfort with technology

Self-motivated and can work independently as well as collaboratively

Highly organized with attention to detail

Must be able to multi-task / execute multiple projects at a time

Must be able to effectively communicate verbally and in writing with or without a reasonable accommodation

• High School Diploma required
• 1-2 years of customer service experience
• Experience working with Learning Management Systems a plus

Anticipated end date 2/13/2026

20 hours per week:
Monday – Friday, 9:30 am – 1:30 pm CST or 10:30 am – 2:30 pm EST

Incumbent works from home and is expected to maintain a safe, productive work environment with secure internet access. Must be able to operate a computer with or without reasonable accommodation.

To perform this job successfully, an individual must be able to perform each essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or ability and physical…