Operations & Licensing Assistant

We are hiring a Part-Time Operations & Licensing Assistant for a growing e-commerce business looking for someone highly organized, detail-oriented, and able to learn new systems and processes quickly. This role is ideal for someone who enjoys structured backend administrative work and is comfortable managing detailed processes independently. The successful candidate will support licensing and design approvals, maintain accurate records, assist with Shopify and other e-commerce administration, and potentially support royalty reporting.

The role is well suited to someone who is a quick learner, takes ownership of their work, and can help keep manual approval and administrative processes organized and moving efficiently.

• Manage licence approval processes and ensure required documentation and information are completed accurately.
• Upload, organize, and manage new design approvals across relevant systems.
• Track design submissions and approval statuses, following up on outstanding items to keep workflows moving.
• Assist with administrative tasks related to licensing, approvals, and compliance requirements.
• Maintain accurate records, spreadsheets, databases, and digital documentation.
• Assist with Shopify and other e-commerce backend tasks, including managing product information, content, and related administrative updates.
• Assist with royalty reporting and related administrative tasks when required.
• Review information for accuracy and flag missing or incomplete documentation.
• Follow established processes and quickly learn new systems, tools, and workflows.
• Identify opportunities to improve and streamline manual administrative processes.
• Communicate clearly regarding outstanding approvals, documentation, and follow-ups.
• Provide general backend operational and administrative support as required.

• 2+ years of experience in an administrative, operations, e-commerce, licensing, or similar role.
• Strong attention to detail and a high level of accuracy.
• Ability to learn new systems, tools, and processes quickly.
• Strong organizational skills and the ability to manage multiple tasks independently.
• Strong written and verbal communication skills.
• Comfortable working with structured, repetitive, and process-driven administrative tasks.
• Ability to work independently in a remote environment.

• Experience working with Shopify or another e-commerce platform, particularly managing product information, content, or backend updates.
• Previous experience with licensing, product approvals, compliance administration, royalties, or operations.
• Experience working with digital approval or workflow management systems.
• Experience managing databases, spreadsheets, or large volumes of administrative information.
• Experience working with product or design-related administrative processes.
• Experience identifying ways to improve manual processes and workflows.
• Previous experience working with international clients or teams.

• Shopify or other e-commerce platform experience is preferred.
• Strong proficiency with email, spreadsheets, and standard administrative software.
• Comfortable learning and working within new software platforms and internal systems.
• Strong data entry and document management skills.
• High level of accuracy when working with product information, documentation, and approvals.
• Good written communication and follow-up skills.

• Part-time position; 10 hours per week .
• Fully remote working environment, working U.S. hours (EST).
• Pay: R3,500 – R4,500 (~PHP 13,400- PHP 17,500) per month , depending on experience and hours.
• Annual raises, bonuses, confirmed holidays, and PTO are applicable.

• Internet speed of at least 20 Mbps.
• Computer with a 2.4 GHz processor or higher.
• 8 GB of RAM or higher.
• Windows 10 or newer, or Mac OS X 10.10 or newer.
• HD 720p webcam.
• Headset with a microphone.

• Competitive pay rates.
• Flexible, remote working environment.
• Work from home or any location of your choice.
• Elimination of commute time.
• Opportunities for career advancement, dependent on the client.
• Stable work hours and consistent pay.
• A supportive and inclusive work environment that values diversity and individual growth.