Credentialing & Front Office Virtual Assistant
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-10-09
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Administrative/Clerical
Healthcare Administration
Remote Full-time $12k – $14k
Daily Drop — Subscriber Perk
Sofi checking and savings
$50 or $300 SoFi bonus — start building savings
Job Title:
Credentialing & Front Office Virtual Assistant
Job Code: CW-CWCBL
Position Type:
Full-Time
Working Hours:
Monday – Friday, 9:00 AM – 6:00 PM (Eastern Daylight Time)
Salary Rate: $6–$7 per hour
About Our Client
Our client is seeking a detail-oriented and proactive Credentialing & Front Office Virtual Assistant to support their healthcare operations. This role is responsible for managing end-to-end provider credentialing, maintaining accurate documentation, and assisting with administrative and billing-related tasks. The ideal candidate has hands-on experience working with insurance payers and thrives in a fast-paced, process-driven environment.
Key Responsibilities:
• Manage the full-cycle credentialing process for healthcare providers across multiple insurance payers
• Prepare, submit, and track credentialing and re-credentialing applications
• Proactively follow up with payers via phone and email to ensure timely processing and status updates
• Maintain accurate, organized, and up-to-date credentialing records and documentation
• Ensure compliance with payer requirements and internal processes
• Assist with billing-related tasks, including basic claims follow-ups or documentation support
• Provide front office support such as email management, data entry, and administrative coordination
• Collaborate with internal teams to address credentialing or operational issues
• Support additional administrative or operational tasks as needed Requirements
• At least 1 year of proven experience in provider credentialing, enrollment, or a similar healthcare administrative role
• Strong understanding of payer processes, requirements, and timelines
• Excellent organizational skills with high attention to detail
• Strong written and verbal English communication skills
• Proficiency in Google Workspace (Docs, Sheets, Drive) or similar tools
• Ability to manage multiple tasks and meet deadlines independently
• Experience in medical billing or front office support is a plus
Basic requirements
• Must be proficient in speaking and writing English very clearly
• Must have relevant work experience
• Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
• Must be available for video meetings with your camera on (when needed)
Technical requirements
• Video:
Webcam for virtual meetings.
• Workspace:
Quiet, professional environment.
Benefits
• Dedicated HR & Contractor Support Team:
Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided):
Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training:
Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays:
Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off:
Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources:
Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based
Incentives:
Some clients may offer bonuses, incentives, or increased hours based on your performance.
These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.
We like the way you work it
· no gig iddy
· Gotta bag it up
· no gig iddy ·
We like the way you work it
· no gig iddy
· Gotta bag it up
· no gig iddy ·
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