Clerk Child and Adult Protection

Burgdorf the modern city in Emmental

Burgdorf is an urban, prosperous center in the green with over 17,000 residents and a large catchment area. The Social Directorate provides services in the areas of child and adult protection and social assistance for the city of Burgdorf and the surrounding municipalities of Ersigen, Hasle b. Burgdorf, and Oberburg.

To strengthen our team, we are looking for a new position starting on February 1, 2027, or by agreement for an Administrative Officer for Child and Adult Protection (60%).

In this versatile role, you will take on the administrative management of the assigned protected individuals. From the initial intake to the conclusion of the managed guardian ships, you will ensure careful, efficient, and timely administrative case management in close collaboration with the responsible guardians and your future team.

• Creation of inventories for new intakes
• Billing and control of medical costs
• EL registrations and revisions
• Asset adjustments at the end of the year for individuals with supplementary benefits
• Compilation of documents for tax returns
• Processing of individual requests
• Conducting inquiries with authorities, insurance companies, and third parties
• Processing and submission of applications for financial support from foundations/funds
• Updating case data in the case management system KLIBnet
• Assisting with the processing of digital incoming mail
• Taking on tasks within the daily responsibilities

You have a commercial or equivalent basic education, preferably with professional experience in a comparable field. You are flexible, responsible, and a helpful and team-oriented personality with a quick grasp. With your efficient, prompt, precise, and goal-oriented working style, you bring the ideal prerequisites. Good IT skills (MS Office products) and the willingness to familiarize yourself with specialized products (KLIBnet/CMI/Adonis/Innosolv) complete your profile.

You have the chance to work in a versatile, varied, and demanding environment with room for design. A motivated and well-coordinated team awaits you. Working hours are based on the annual working time model, and home office is possible by arrangement. Attractive working and employment conditions are a matter of course.

Your questions will be answered by Billur Dülger, Team Leader Administration/Accounting KES, at the phone number  or by email billur.duelger. Alternatively, you can also contact Marianne Hirsiger, Head of Support, at , marianne.hirsiger).