Academic Support Coordinator

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus.

Remote work arrangements are limited in accordance with University policy.

Pay Range $20.43 - $22.50

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level S4

FLSA Status Non-exempt

Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time

Unionized Position Code Not Applicable

The Interdisciplinary Neuroscience Program at Syracuse University seeks an Academic Support Coordinator to manage the daily administrative operations of its undergraduate and graduate offerings.

Responsibilities include:

managing ILM declarations, listservs, waitlists, and student communications; coordinating cross-departmental course scheduling for both the undergraduate Integrated Learning Major ( ILM ) and the graduate Interdisciplinary Neuroscience Concentration (I- GNC ); tracking student progress and processing applications and Travel Awards; maintaining the program website and promotional materials; supporting budget oversight and reconciliations; organizing program events for the Neuroscience research community, and communications to support student engagement and recruitment.

This is a 10-month per year position.

• Associate’s degree or equivalent preferred plus 2-4 years relevant work experience in academic setting.

• Experience with Microsoft Office software for word processing and spreadsheets as well as People Soft software and Curriculum software, used by the University for class scheduling/academic records, and OnBase for graduate application processing and degree monitoring.
• Management and communication skills to work effectively with faculty, staff, and students to complete various complex tasks effecting degree programs, academic programs, and course offerings.

• Academic Support:
  Assist Integrated Learning Major ( ILM ) Director with coordinating cross-departmental course offerings and scheduling with partner departments; maintain course waitlists; process ILM declarations via OnBase and manage program listserv communications; process and track applications for the I- GNC , including coordinating official additions to student records; monitor student progress toward degree requirements and flag issues for faculty follow-up.
• Confer with central university departments as needed to clarify curricular issues, changes and updates.
• Maintain and organize program student-related data including academic and enrollment statistics. Maintain knowledge of and provide support to faculty, staff and students for People Soft, MySlice, OnBase, Blackboard, and class scheduling/class enrollment/curriculum procedures.
• Department Administrator:
  Be present in the office to address questions from students and guests and to provide administrative support to the Neuroscience leadership to meet deadlines and keep the Program in good working order;…