Retirement Specialist

Retired Member Services

* Please note this position may work onsite at the beginning of employment and then transition to a hybrid schedule.*

Are you looking for a career where you can make a difference? Would you like to be part of a culture that promotes learning and collaboration while helping employees with what they need to succeed and thrive? If so, Public Safety Personnel Retirement System (PSPRS) is looking for talented people who will help us achieve our goal of honoring the contributions and sacrifices of Arizona’s public safety employees by providing outstanding service to those who protect and govern our state.

At PSPRS we understand that it begins with outstanding talent. It all begins with you. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

The mission of Public Safety Personnel Retirement System is to deliver unparalleled service in providing retirement benefits to Arizona’s community of police officers, firefighters, corrections officers, judicial and elected officials. PSPRS serves approximately 60,000 active and retired public employees and is nationally recognized for its administrative and pension management excellence. We offer competitive pay and excellent benefits to those eager to serve our membership and mission.

Interested applicants can visit  to learn more about our agency.

JOB SUMMARY:

The Arizona Public Safety Personnel Retirement System (PSPRS) is currently seeking qualified candidates for the position of Retirement Specialist. Under the Retired Members Manager, this position is responsible for performing mid-level support as it relates to Member Services, Retired Department. Duties include but are not limited to working directly with the public and System membership in addressing pension related inquiries, the processing of new retirement accounts, health insurance enrollments and other basic member data changes within the STARS system and providing administrative support to the department.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Establish basic retirement records for Public Safety Personnel Retirement System and Corrections Officer Retirement Plan members for pension payroll.
• Process and review data changes to established accounts such as name, address, federal and state tax with holdings, direct deposit, dependent and basic insurance elections.
• Provide basic administrative support to the department to include the following:
  o Process ACH returns, stop payments and check reissues.
  o Distribute daily mail and research returned mail.
  o Prepare monthly pension mailings as well as any other monthly mailings, as needed.
  o Prepare documents and files for scanning.
  o Scan and email insurance applications to the appropriate state agencies.
• Provide customer service…