Associate Agent
1000, Amsterdam, North Holland, Netherlands
Listed on 2026-10-15
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Administrative/Clerical
Office Administrator/ Coordinator, Data Entry, Clerical, Executive Admin/ Personal Assistant
Team: 40 - Agent Assist Operations
Location: Amsterdam
Commitment: Full Time
Workplace Type: hybrid
Salary:
We are proud to offer competitive salary ranges aligned to industry standards. Please note that our ranges are representative and individual compensation specifics may vary based upon experience level, professional competencies and geographic differentials.As well as a competitive basic salary, we also offer premiums for weekends, bank holidays and hours worked between 22:00-06:00.
Mitek(NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide. We are headquartered in San Diego, California, with operations in the United Kingdom, Spain, France, Mexico, and the Netherlands.
Visit us
We are Virtual 1st!Whether you choose to work remotely from your home office or in-person from one of Mitek’s offices, our practices, processes and tools are designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working. Because we care about our candidates, employees and customers, we include an in-person meeting as part of our hiring process.
It’s one of the ways we live our mission to “Protect What’s Real.”
At Mitek, we believe that teams are more resilient, effective, and innovative when they benefit from a wide range of ideas, lived experiences, and perspectives. The strength of our organization is deeply rooted in the people who power it. We know that a workforce reflecting the richness of our communities and customers helps us better serve their needs.
As an Associate Agent, you will work virtually from your home office, reviewing Proof of Identity (POI) documentation, and real-time images, assessing legitimacy, and accurately entering data into our systems. You will work to varying service level agreements (SLAs) with strict time frames, so we are looking for individuals who are focused, reliable, and committed to delivering high-quality work in a fast-paced environment.
What You Will Do (Essential Responsibilities):- Review identity documents for administrative and legal accuracy
- Quality-assess images captured by the customer
- Assess whether the document is authentic/fraudulent
- Check the accuracy of information already in the system
- Extract document data and input into the system
- Classify document types
- Identify key document security features
- A collaborative, detail-oriented individual
- Continuous learner who values a new challenge
- Effective communicator
- Highly focused, with exceptional attention to detail
- Calm and composed under pressure
- Committed to ongoing personal and professional development
- Punctual, reliable, and highly conscientious
- Strong IT literacy
- Strong accurate typing abilities
- Able to work towards targets and performance metrics
- Comfortable adapting to frequent procedural updates
- Clean criminal record (DBS check) and clean credit record (e.g.no CCJ or bankruptcy)
- Eligible to work in the Netherlands
- Three references (employment or academic)
- Avaiability to come to the office in Amsterdam during the first three weeks of employment to complete the onboaring training and one or two times per month after that.
- Previous office experience in administration or data entry
- An understanding of GDPR
- Criminology background
- Working knowledge…
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