Operations Associate

Impact Public Schools is seeking an Operations Associate to provide general administrative, data, and operational support to our network home office and school sites. This role partners with departments across the organization to ensure compliance, maintain clean data systems, support student enrollment, and oversee meal program compliance. If you are a detail-oriented professional who excels at organizational systems, data entry, customer service, and cross-departmental collaboration, this role is for you.

POSITION: Operations Associate

TYPE: Home Office

LOCATION: Home Office positions work at our school sites across the Seattle-Tacoma area (Tukwila, WA, South Seattle, WA, Renton, WA, Tacoma, WA, Des Moines, WA) with flexibility to work from home as approved by manager.

SALARY: $43,281-$45,930 annualized

STATUS: Temporary (4-month term with possibility of extension), non-exempt, in-person position

START DATE: Hiring happens on a rolling basis. Start date will be determined as a part of the offer process

REPORTS TO: Director of Operations

• Collaborative Team Player: You believe in the power of teamwork and want to work in a collaborative school community where team members support one another across school sites and the home office.
• Mission & Values Aligned: You are aligned with Impact Public Schools’ values and share an unwavering belief that every child, regardless of identity or background, can thrive and meet ambitious goals.
• Data & Detail Driven: You are detail-oriented, strive for excellence in your work products, and enjoy using data to support operations, compliance, and organizational health.
• System Builder: You are highly organized and enjoy establishing and maintaining clear structures and systems to help others access operational resources easily.

• Problem-Solving: Ability to identify operational challenges and collaborate with school-based and home office teams to find creative, efficient solutions.
• Communication: Strong interpersonal and written communication skills for engaging with families, school staff, vendors, and external partners with clarity and empathy.
• Time Management & Adaptability: Ability to manage multiple priorities at once, balancing routine data management with on-site operational support as needed.

Data & Compliance Management

• Student Information Systems (SIS): Maintain accurate student and network records in Skyward and internal data tracking sheets with strict compliance expectations for internal data management and external reporting requirements.
• Reporting Assistance: Support the collection, entry, and analysis of data required for local, state, and federal compliance reports, maintaining an exceptionally high bar for accuracy and completeness.
• Compliance & Audit Support: Assist with routine audits of new and historical student enrollment files, Special Education paperwork, and state reporting documentation.
• Data Management and Documentation for Specialized Services: Support updating trackers, databases, and SIS for student receiving specialized services, including special education, multilingual learning, highly capable, Title I, and learning assistance program, and drafting related documentation or communications for families.

Meal Compliance

• Eligibility Status Management: Manage meal eligibility status for families by reviewing Child Nutrition Eligibility & Education Benefit (CNEEB) Application responses and regularly running direct certification.
• Family Notifications: Draft and send out meal eligibility status letters to families in a timely and clear manner.
• Meal Data Verification: Review meal data in our Meal Time systems to verify accuracy and resolve discrepancies.
• On-Site Meal Service Observation: Observe…