Audio Typist​/Clerical Officer

Vacancies have arisen for Audio Typist/Clerical Officers based in Administration Services team within NHS Dumfries & Galloway, working across Dumfries & Galloway Royal Infirmary (DGRI) and Mountainhall Treatment Centre.

These posts are fixed term for 18 months.

If you’re someone who thrives in a busy environment, enjoys producing accurate work, and takes pride in supporting clinical teams, this could be the perfect opportunity for you.

In this essential role, you’ll help ensure clinical information is produced and shared accurately and on time, supporting safe and effective patient care. Your day-to-day work will include:

• Transcribing clinical letters, reports, and discharge summaries using digital dictation
• Maintaining accurate patient records, including scanning, filing, and mail handling
• Inputting and extracting data from specialist clinical systems
• Communicating with GPs, hospital teams, laboratories, and other healthcare professionals
• Handling telephone enquiries with professionalism and discretion
• Providing administrative and secretarial support to senior colleagues
• Offering cross-cover within the wider admin team as service needs change
• Ensuring clinical information is processed promptly to support sound clinical decision making

• Microsoft Office
• Digital Dictation (Winvoice)
• TOPAS, Medisoft, Clinical Portal
• Standard office and transcription equipment
• Full training will be provided where needed.

• Excellent attention to detail and strong organisational skills
• Confident, accurate keyboard and audio typing abilities
• A calm and professional approach to sensitive or confidential information
• Great communication skills and a positive, team‑focused attitude
• Enthusiasm, reliability, and a commitment to high standards
• Experience in administration, clerical work, or customer service
• Knowledge of medical terminology is helpful but not essential.

You’ll Be Joining a Friendly, Supportive, And Dedicated Administrative Team Who Play a Vital Part In Delivering High‑quality Patient Care Across NHS Dumfries & Galloway. We Offer

• Comprehensive training and development
• Opportunities to work across a wide range of specialties
• An inclusive and welcoming workplace
• A role where your accuracy and dedication truly make a difference

You will be supported by colleagues, your Team Leader, the Administration Services Co‑ordinator, and the Administration Services Manager.

A typing/audio test will form part of the interview process; therefore, interviews must be attended in person.

Informal enquiries to Elaine Renwick - elaine.renwick2t or Tel: EXT 31756

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