Business Support Administrator

We are looking to recruit a Business Support Administrator into the Teignbridge TALKWORKS Team. We are a large and high performing NHS Talking Therapies Service. We are looking for an enthusiastic team player who is friendly, empathic, with a good sense of humour and a commitment to our local services. The team covers a large geographical area and we strive to maintain a strong and healthy team culture.

We need the post holder to be able to work at Sherborne House 25.5 hours a week, with the possibility of one of the days working from home. Two days a week will be focused on the day to day running of the building with the additional time to be working alongside the Talkworks Admin team. The post holder will need a good telephone manner, because the role involves responding to clients phoning into the service, and processing referrals, and making calls to clients.

• Processing incoming referrals to TALKWORKS
• Covering the reception at Sherborne House
• Answering incoming calls from patients and professionals
• Booking, cancelling and amending appointments
• Liaising with the local and wider TALKWORKS teams
• The running of the building including liaising with estates and the building landlord
• Ensuring Business Continuity Plans etc. are up to date
• Working collaboratively with clinicians
• General office admin tasks
• Acting as First Aider and Fire Warden
• Site induction for new members of staff
• Contributing to team meetings and events

Please refer to the job description attached to this advert which will provide further information on this role.