Projects Coordinator

Projects Coordinator
Salary
: £38,115 + excellent benefits
Location
:
Wooburn Green, High Wycombe OR Letchworth Garden City
Hybrid working
:
Two days per week in the office and three days per week working from home
Contract
:
Permanent
Hours
: 37 per week

Are you looking to join a growing, values-led organisation with a clear social purpose?

At Lifestone Homes, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.

Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve

If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.

We are looking for an Investments Projects Coordinator to join our Asset Management team and play a key role in supporting the delivery of planned investment works across our homes and communities.

• Provide administrative and logistical support across investment and planned works programmes
• Support Project Managers and Supervisors with the coordination of works from planning through to completion
• Organise and collate documentation, safety reports, specifications and project information
• Maintain accurate records, job statuses and project information across company systems
• Upload safety reports, scopes of work and Construction Phase Plans before works commence
• Communicate with residents regarding upcoming, ongoing and outstanding works
• Maintain accurate customer contact records and engagement logs
• Update Asset Management records and project databases accurately
• Process subcontractor quotations, purchase orders and invoices
• Allocate works and issue relevant documentation to contractors and operatives
• Coordinate planned works programmes and monitor project progress
• Produce reports, meeting notes and project updates where required
• Manage work in progress and ensure jobs are completed and closed within agreed timescales
• Upload warranties, guarantees and completion records following project completion
• Investigate and respond to customer enquiries, complaints and service issues
• Support service improvements through customer and contractor feedback
• Provide cover and support during periods of absence within the wider team

• Planned works programmes organised and delivered efficiently
• Accurate and timely project administration and record keeping
• Effective management of work in progress and follow‑on works
• High levels of customer satisfaction and communication
• Accurate project information maintained across company systems
• Purchase orders, invoices and contractor documentation processed correctly and on time
• Strong support provided to Project Managers and Supervisors
• Positive contribution to team performance and service delivery targets
• Continuous improvement in administrative processes and project coordination activities

• Experience working in customer services, contact centres, property maintenance or a similar operational environment
• Experience coordinating schedules, appointments or planned works programmes
• Strong administrative and organisational skills
• Experience working in a busy, fast‑moving environment with competing priorities
• Ability to remain calm under pressure and manage deadlines effectively
• Strong problem‑solving skills and a methodical approach to work
• Good communication skills with the ability to build relationships at all…