Operations Specialist

• job category: administration & human resources
• salary band: $60,000 to $70,000
• compensation: usd 55,105 - usd 64,106

important note: candidates must be permanent in the principal administrative associate civil service title or are permanent in a comparable civil service title eligible for a 6.1.9 title change.

please include your employee identification number (ein) when applying and indicate in your cover letter your permanent civil service title.

nyc department of finance (dof) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

dof's sheriff’s office serves and enforces court mandates, orders of protection, warrants, decrees, and property seizures. Additionally, the sheriff’s office conducts criminal investigations of real property fraud, tax crimes, and the trafficking of illegal and untaxed tobacco products and synthetic narcotics, and monitors defendants referred by the courts for electronic monitoring.

the sheriff office’s income execution unit coordinates the processing and data entry of court enforcement matters, review payments and mathematical computations, apply monetary executions to the appropriate cases, and ensure that required funds are properly collected and deposited in accordance with established policies and procedures. Additionally, the unit oversees outgoing payments, correspondence, records management, supplies, and daily administrative functions while providing support to staff and completing special projects as directed by the head of department.

the income execution unit is seeking a detail-oriented, and self-starting individual, to serve as an income operations specialist. Reporting to the director of income execution, under general supervision, with some latitude for independent initiative and judgment, the selected candidate’s duties and responsibilities will include, but are not limited to the following:

• supervise and train staff in routine clerical activities conducted by the units.
• coordinate with staff and process data entry for various enforcement actions received from the courts, ensuring accurate and timely completion in accordance with required deadlines.
• retrieve payment receipts from staff and verify the accuracy of payment entries by reviewing transactions and performing mathematical computations.
• applying payments received on monetary executions to appropriate cases, ensuring appropriate fees and poundage are collected.
• processing and depositing monies received promptly in accordance with approved policies and procedures.
• process payments going out to third parties when due with approval from the head of department.
• maintain, process, and complete correspondence received by mail.
• monitor and maintain equipment and supplies, ensuring adequate inventory levels and the timely availability of supplies through the appropriate unit or department.
• coordinate with clerical staff to maintain an orderly filing system.
• assist staff with calls and inquiries when needed.
• perform special projects requested by the head of department.

additional information:

in compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the united states and to complete the required employment eligibility verification document form upon hire.

this position may be eligible for remote work up to 2 days per week, pursuant to the remote work pilot program agreed between the city and the collective bargaining unit representing employees serving in the civil service title.

principal administrative assoc - 10124