Admin Support

Main area System Coordination Centre Grade NHS AfC:
Band 3 Contract Permanent Hours

• Full time
• Home or remote working

Employer Central East Integrated Care Board Employer type NHS Site Gemini House Town Ely, Cambridge Salary £25,760 - £27,476 per annum Salary period Yearly Closing 01/11/2026 23:59 Interview date 06/11/2026

We are Central East ICB, the new organisation entrusted with serving more than 3.5 million people across Bedfordshire, Luton, Milton Keynes, Cambridgeshire and Peterborough and Hertfordshire.

We are responsible for making sure that the NHS can continue to support our community – now, and in the future. Everything we do will be guided by our core purpose: to do what best serves the population of this area.

We promise to focus on what makes the biggest difference to people’s lives – acting earlier to help prevent illness and detect disease and making it easier for our community to get the health care they need, closer to home, whenever that’s possible.

Read about our priorities in our strategy document, Our Way.

As an Administrator in Central East’s System Coordination Centre (SCC), you will help keep a busy NHS team organised, informed and connected, supporting its work to coordinate services and maintain safe patient care.

The SCC works with hospitals, ambulance services and other partners across Central East to understand pressures and support practical responses. Your administrative support will help ensure information is accurate, meetings run smoothly and actions are recorded and followed up.

We are looking for someone who is organised, approachable and reliable, with good communication skills and attention to detail. You will be comfortable using digital systems, managing competing tasks and asking for support when priorities change.

You will join a supportive team where your contribution matters. Whether you are minuting meetings, arranging a system call or preparing information for colleagues, your work will help the SCC respond promptly and effectively.

This role is home-based, with occasional travel to ICB offices across the Central East area. The SCC operates from 8am to 6pm, seven days a week, and your working pattern will be agreed within these service hours.

You will provide administrative support that helps the SCC run smoothly:

• Keep information accurate: collect and enter information from partner organisations, update records and highlight missing or inconsistent information to colleagues.
• Support meetings and calls: arrange meetings, circulate papers, record key points and actions, and send reminders to support follow-up.
• Help communication flow: monitor shared inboxes, respond to routine enquiries and pass information promptly to the appropriate colleague.
• Maintain clear records: keep contact lists, action logs, shared files and other team records organised and up to date.
• Support reporting: bring together information for situation reports and briefings, using agreed templates and checking accuracy.
• Support the team during busy periods: provide timely administrative assistance during increased service pressures, escalating urgent queries or concerns to the SCC manager.
• Improve everyday processes: suggest practical improvements to administrative tasks and support colleagues to use shared systems consistently.

We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people’s differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of…