HEDIS Admin Support - Temporary - Remote

UPMC Health Plan is hiring a Temporary HEDIS Admin Support to help support the Quality Improvement Department. This is a Monday through Friday, 8-4:30 daylight position, and selected candidates will work remotely from home full-time. The successful candidate will provide administrative support including sending electronic faxes, speaking with providers via the phone, and documenting this interaction via a web-based software.

Preference will be given to those with prior experience working within this team.

This temporary assignment will run through April 2027.

This will be a set rate of $19 per hour.

Responsibilities:

+ Conduct outbound calls to gather documentation from providers.

+ Send electronic faxes to providers.

+ Answer incoming inquiries from UPMC Health Plan providers.

+ Provide exemplary customer service by being proactive and responsive to all UPMC Health Plan customer requests.

+ Work with Microsoft Office products such as Word, Excel, Outlook and web-based software on a daily basis.

+ Support all department personnel with duties including but not limited to answering phones, taking messages, filing, and faxing.

+ High School Diploma strongly preferred.

+ Post-secondary education is preferred.

+ One year of administrative support working experience is highly preferred.

+ Must have proficiency with Microsoft Office Suite:
Excel, Word, and Outlook.

+ Must possess typing skills and working knowledge of word processing, electronic mail/calendar, spreadsheets, and web-based software.

+ Must possess the ability to learn and effectively use various software programs.

+ General knowledge and experience with office equipment such as copiers, multi-line phone systems, fax machines and paging systems.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Must be legally authorized to work in the United States, without requiring, now or in the future, sponsorship for employment visa status. UPMC does not participate in STEM OPT.