Clerical Assistant
Ryde, Ryde (Isle of Wight), Isle of Wight, England, UK
Listed on 2026-10-18
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Administrative/Clerical
Clerical, Office Administrator/ Coordinator, Admin Assistant
Salary Grade 3, £26,017 to £26,290 per annum
Location Westridge Centre, Ryde, Isle of Wight
This role is office based, with potential forsome agile or remote workingClerical Assistant (Blue Badge Team)
The Isle of Wight Council is looking to recruit a Clerical Assistant to join our Blue Badge Team.
This is an excellent opportunity for someone with strong administrative and customer service skills to become part of a small, supportive team responsible for assessing Blue Badge applications.
You will combine excellent IT and organisational skills with a strong customer focus to undertake a range of administrative duties, including processing Blue Badge applications, maintaining accurate records and responding to customer enquiries regarding the Blue Badge Scheme.
You will have excellent written and verbal communication skills, a friendly and professional approach, and the ability to communicate sensitively and effectively with people who have a wide range of disabilities and individual circumstances.
The successful candidate will be well organised, able to prioritise their workload effectively, and capable of working accurately under pressure and to challenging deadlines when required.
Key Duties- Process Blue Badge applications in line with national guidance and local procedures.
- Review supporting evidence and assess applications against scheme criteria.
- Respond to customer enquiries by telephone, email and written correspondence.
- Maintain accurate records and update information on the Blue Badge database and associated systems.
- Liaise with applicants, healthcare professionals and other internal and external stakeholders as required.
- Assist with the prevention and investigation of Blue Badge misuse and fraud.
- Provide general administrative support to ensure the effective operation of the Blue Badge service.
37 hours per week
This role is office based, with potential forsome agile or remote workingClerical Assistant (Blue Badge Team)
The Isle of Wight Council is looking to recruit a Clerical Assistant to join our Blue Badge Team.
This is an excellent opportunity for someone with strong administrative and customer service skills to become part of a small, supportive team responsible for assessing Blue Badge applications.
You will combine excellent IT and organisational skills with a strong customer focus to undertake a range of administrative duties, including processing Blue Badge applications, maintaining accurate records and responding to customer enquiries regarding the Blue Badge Scheme.
You will have excellent written and verbal communication skills, a friendly and professional approach, and the ability to communicate sensitively and effectively with people who have a wide range of disabilities and individual circumstances.
The successful candidate will be well organised, able to prioritise their workload effectively, and capable of working accurately under pressure and to challenging deadlines when required.
Key Duties- Process Blue Badge applications in line with national guidance and local procedures.
- Review supporting evidence and assess applications against scheme criteria.
- Respond to customer enquiries by telephone, email and written correspondence.
- Maintain accurate records and update information on the Blue Badge database and associated systems.
- Liaise with applicants, healthcare professionals and other internal and external stakeholders as required.
- Assist with the prevention and investigation of Blue Badge misuse and fraud.
- Provide general administrative support to ensure the effective operation of the Blue Badge service.
Join #TeamIWC and you'll receive our staff benefits package, including:
- Annual leave entitlement of 32 days p/a PLUS public holidays!
- Local Government pension scheme
- Discounted Solent ferry travel
- Island bus network discount
- Cycle to work scheme
- Staff parking permit scheme
- Discounted island sports & leisure gym membership
- National and local discounts & benefits schemes
- Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)
- Travel allowance may be available if commuting from the mainland (subject to criteria)
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