Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Department: Business Support

Employment Type: Full Time

Location: Tortworth

Compensation: £26,000 - £28,000 / year

Administrator

Concept Environmental Solutions

One day working from home with flexible hours

Who we are

Concept Environmental Solutions Ltd is a growing compliance and water hygiene specialist delivering professional Legionella control services. Concept pride themselves on technical excellence, client relationships, and delivering compliant, high-quality reporting that keeps our clients safe and protected.

Part of the Celnor Group

Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment.

While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long-term sustainable growth.

We are looking for a highly organised and proactive individual to join our team, providing essential administrative and operational support across all areas of the business. You will play a key role in ensuring client reports and certificates are completed accurately and on time, while liaising with engineers, suppliers and clients. This varied role will involve managing multiple inboxes, maintaining accurate records and supporting the smooth day-to-day running of the business.

• Prepare, review and issue accurate client reports, certificates and documentation, ensuring deadlines are met and information is processed efficiently.
• Liaise with engineers, suppliers and laboratories to obtain outstanding paperwork, process sample results and escalation any issues where necessary.
• Maintain accurate records, report logs, project planners and client portals, ensuring all information and documentation is kept up to date.
• Manage multiple email inboxes, responding to enquiries, prioritising tasks and providing administrative support to clients, engineers and colleagues.
• Prepare client logbooks, Risk Assessments and Method Statements (RAMS), alongside raising purchase orders, preparing quotations and supporting financial administration.
• Coordinate stock and consumable orders, arrange travel and accommodation, and provide general administrative support to ensure the smooth day-to-day running of the business.

• Highly organised, with strong administrative skills and the ability to manage multiple tasks, prioritise workloads and meet deadlines.
• Proficient in Microsoft 365, including Word, Excel, Outlook and SharePoint, with good numerical and basic financial administration skills.
• Excellent attention to detail, ensuring accurate record-keeping and high‑quality work.
• Strong written and verbal communication skills, with the ability to build positive relationships with clients, suppliers and colleagues.
• Proactive, reliable and adaptable, with a positive, can‑do attitude and the ability to work independently or as part of a team.
• Previous administration or customer service experience would be beneficial, although training will be provided. A full UK driving licence is required.

You’ll be joining a business where your contribution matters and where professionalism, integrity and teamwork are genuinely valued. As part of the wider Celnor Group, you’ll benefit from group‑wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow.

• Annual leave increasing yearly up to 25 days with long service.
• NHS ‘Top‑Up’ Health Plan for added peace of mind.
• Free Parking
• Employee Assistance Programme (EAP) for mental, physical, and financial wellbeing.
• Wisdom wellbeing scheme
• Job security within a growing business.
• Supportive management and real career progression.

Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary. We may use technology, including AI‑enabled tools, to support parts of the recruitment process. AI is not used for candidate screening, scoring or hiring decisions. All hiring decisions are made by people, for people.

Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology.