Administrative Coordinator - Benefit Advisory Services

Join us in shaping a healthier future for kids. At Children’s Hospital Association, we unite more than 200 member hospitals to put children first—advancing care, informing policy, and driving progress together.

This position is based in our Lenexa, Kansas office. We leverage a hybrid working model working three days in the office, two days optional remote work.

The Benefit Advisory Services Coordinator manages the administrative activities of the Benefit Advisory Services division. This includes acting as a communications liaison, ensuring timely and accurate information exchange, managing daily project activities, and preparing necessary documents.

• Maintain Customer Relationship Management (CRM) system, including updating records, generating reports, and reconciling data.
• Assist with onboarding new member hospitals.
• Monitor requests, files, and archives Pharmacy Benefit Management (PBM) reports and updates plan changes and program adoption documents.
• Organize meetings, including scheduling, agenda preparation, minute-taking, and post‑meeting updates.
• Assist with commission backup retrieval and data, department expenses, audits, data entry, reporting, annual return, invoicing, research, and follow‑up.
• Maintain proper licensure for agency and agents. Assists with department insurance licensing renewals and appointment paperwork and maintains current renewal listing to ensure timely renewal of all licenses.
• Manage operations of HR Benefits Forum meeting and coordinate the logistics for virtual and in‑person meetings.
• Assist in developing and managing surveys using Qualtrics.
• Collaborate with Marketing & Communications to update marketing and website content.

• High school diploma or equivalent required. Additional education via college coursework or business school preferred.
• Minimum of 3 years’ administrative experience directly supporting a team.
• Knowledge of insurance industry and/or employee benefits highly preferred.
• Knowledge of financial/accounting basics preferred.
• Excellent working knowledge of MC Office (must be adept in Excel), “live meeting” technology, Salesforce & Financial Force, SharePoint, Teams, and Qualtrics.
• Project coordination skills such as the ability to manage and organize project and meetings efficiently, excellent follow‑through, and excellent proofing.
• Excellent grammar and proofreading skills.
• Excellent written and oral communication skills.
• Excellent organization skills; must be detail‑oriented and thorough.
• Ability to use discretion and maintain confidentiality.
• Ability to work effectively and professionally with all levels of employees, hospital personnel, and other external individuals.

• Medical, dental and vision insurance
• Retirement Savings program with generous company contribution
• Health Savings Account with company contribution
• Wellness program
• Paid time off and personal days
• 9paid holidays
• And more!

This pay range shown isa guideline. Min:$45,000 – $90,000 Compensation is based on factors such as qualifications, skill level, and competencies; compensation is based on therole'slocation and is subject to change based on work location.

CHA is committed to advancing diversity, equity and inclusion within our organization, our membership, the care delivery of children’s hospitals and their communities and through the federal policy making environment. With children’s hospitals we strive to ensure organizational cultures where everyone feels valued and actively participates in the mission of our organizations. Racism stands firmly in the way of improving children’s health.

We remain vigilant in our quest for a diverse and inclusive community and in standing against racism and discrimination wherever it exists.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, and protected veteran status, or disability status.

Visa sponsorship is not available for this position.

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