Processor ; Online Room

The Processor I (Online Room) is responsible for accurately completing vehicle title and registration transactions across multiple states using online systems such as Transtitle, Avocado, VITU, CVR, and other state platforms, while maintaining strong proficiency in Microsoft Office. This role requires excellent communication skills, strong attention to detail, and the ability to stay accurate and organized in a fast-paced environment. The Processor I must effectively multitask, prioritize daily responsibilities, and apply critical thinking to resolve basic processing issues while adhering to established procedures, compliance standards, and state regulations.

By maintaining consistent access to all Online Room states, including at least 50% access to designated states, this position supports smooth workflow execution and contributes to a positive, cooperative, and respectful team environment.

Schedule:

Monday-Friday, 8:00am-4:30pm

Compensation: $22-$24/hr

• Process multi-state vehicle title and registration transactions accurately and efficiently using Transtitle, Avocado, VITU, CVR, and other state-specific online systems.
• Review documentation for accuracy and completeness, and
  ** escalate
  * * document discrepancies or system issues to a Processor II or Supervisor as appropriate.
• Apply problem-solving and critical thinking skills to resolve basic processing issues in accordance with established procedures.
• Multitask and prioritize daily assignments effectively while maintaining accuracy in a fast-paced environment.
• Maintain required system access to all Online Room states, including achieving and sustaining at least 50% access to designated state jurisdictions.
• Adhere to established procedures, compliance protocols, and state regulations for all transactions processed.
• Communicate clearly, professionally, and promptly with team members and leadership regarding workflow, questions, and processing issues.
• Contribute to a positive, cooperative, and respectful team environment.
• Consistently achieve and maintain the required Online Room productivity rating of (x)% while meeting established quality standards.
• Perform other duties as assigned to support departmental and organizational objectives.

– Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered. (Additional requirements may be designated by position.)

• High school diploma or equivalent required.
• Prior experience processing vehicle title, registration, licensing, or related motor vehicle transactions preferred.
• Experience using online vehicle title and registration systems such as Transtitle, Avocado, VITU, CVR, or similar platforms preferred.

May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.

• Proficiency in Transtitle, Avocado, VITU, CVR, and other state online processing systems.
• Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word.
• Strong written and verbal communication skills.
• Strong attention to detail and commitment to producing accurate, high-quality work.
• Ability to maintain accuracy while working in a fast-paced, high-volume environment.
• Ability to multitask and prioritize assignments effectively.
• Strong problem-solving and critical thinking skills to identify and resolve basic processing issues.
• Knowledge of vehicle title, registration, and licensing processes across multiple states.
• Knowledge of state-specific documentation requirements and regulations, or the ability to learn them quickly.
• Ability to follow established procedures, compliance protocols, and state regulations.
• Ability to maintain required access across…