Counseling Technician-HVA

You must be located in the state of South Carolina or live within 45 minutes of the state border.

Heron Virtual Academy (HVA) offers a fresh start for students who need a new path to success. With flexible scheduling, personalized support, and a focus on life-after-school outcomes, we make graduation-and a better future-possible for every student.

Anticipated Salary: $18.75 to $21.44 per hour. This is a non-exempt position.

Time Off Plan: 10 days of PTO, 6 weeks of summer break, all teacher/counselor holidays

The Counseling Technician acts as an administrative assistant and technician to school counselors. The position also serves as a key point of contact for assigned students.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Provide administrative and technical support to school counselors and College and Career Readiness Administrator

Help manage counseling programs in all counseling domains and responsibilities

Monitor enrollment status and follow up with students/families for missing documentation

Collect, review, and verify enrollment documentation and historical transcripts for completeness and compliance; accurately upload and maintain academic records within the student information system in accordance with school and state requirements

Coordinate and support student scheduling processes, prioritizing new enrollees and students without prior records by collaborating with counselors and administrators to ensure appropriate course placement

Facilitate mid-year promotion processes by gathering required documentation, verifying eligibility, and ensuring timely and accurate updates to student records and schedules

Maintain accurate, up-to-date student records by regularly auditing data, resolving discrepancies, and ensuring compliance with data integrity standards and reporting requirements

Work in conjunction with the counselor to enter data into grad plans.

Attend and proctor testing, as assigned.

• High school diploma
• One (1) year of experience AND
• Meets state standards for Highly Qualified Paraprofessional OR
• Equivalent combination of education and experience
• Experience working with high school students
• Experience providing service/support primarily via telephone and email
• Proficiency in Microsoft Office Suite with emphasis on Excel, Web-based search engines, and database systems
• Ability to clear required background check

• Associate’s Degree or higher
• Three (3) years of experience

This position has 0 direct reports.

As a staff member at The Heron Institute, you’ll enjoy:

Benefits:
Health care, dental, life insurance, and retirement through PEBA - Keep your service credit!

• Work from home 8am-4pm - no car or lunch duty!
• Laptop provided by the school and eligibility for internet reimbursement

All staff must reside in the state of South Carolina or live within 45 minutes of the state border.

This position is remote with the following travel expectations:

Attend local student outing 1-2 times per semester

• Attend local student outing 1-2 times per semester
• Attend in-person professional development 1-3 times per semester
• Attend back-to-school professional development in July (1-3 consecutive days)
• Participate in in-person student testing

Additional details on travel will be provided in the interview process

Non-certified staff are compensated based on a combination of education and relevant experience. We offer state health benefits and retirement through PEBA as well as deferred compensation through Empower and supplemental plans through Colonial Life. Learn more:
Working at CASC/HVASC

The work environment…