Staffing Coordinator – Group Home​/Home Health

At Agape’s Way, we provide specialized care and support for individuals with developmental and intellectual disabilities, including residents with complex medical needs requiring advanced nursing and respiratory support.

Behind exceptional care is a team ensuring the right people are in the right place at the right time.

We are seeking an organized, proactive, and dependable Staffing Coordinator to support clinical staffing, patient scheduling, and day-to-day operational coordination across our home health and group home services.

This is an excellent opportunity for someone who thrives in a fast-paced healthcare environment, enjoys solving scheduling challenges, and knows how to communicate effectively with clinical staff and leadership. The ideal candidate is detail-oriented, responsive, and comfortable managing multiple moving pieces while maintaining accuracy and professionalism.

• Mission-driven organization focused on compassionate, resident-centered care
• Play an important role in ensuring consistent staffing and continuity of care
• Work closely with nursing leadership and clinical teams
• Gain hands-on experience with healthcare scheduling and workforce operations
• Collaborative and supportive team environment
• Opportunity to strengthen healthcare operations and coordination skills
• Professional growth and development opportunities
• Competitive compensation and benefits package

The Staffing Coordinator supports the daily operational flow of Agape’s Way by coordinating clinical staffing, patient visits, schedule changes, call-out coverage, and front-office administrative activities.

This position develops and maintains schedules for nurses, CNAs, and direct care staff across assigned group homes while helping ensure appropriate coverage based on resident care needs. The Staffing Coordinator also schedules patient visits in Kan Time, monitors staff availability and attendance patterns, communicates schedule changes, and escalates unresolved coverage concerns to nursing and operational leadership.

The role also serves as a professional point of contact for visitors and callers and provides administrative, onboarding, and systems support to the organization.

Reports to: Office Manager

Schedule: Full-Time

• Develop, maintain, and distribute schedules for nurses, CNAs, and direct care staff across assigned locations
• Monitor daily staffing levels and identify potential coverage gaps
• Track employee availability, approved time-off requests, call-outs, and schedule adjustments
• Coordinate coverage for call-outs by identifying available qualified staff in partnership with nursing leadership
• Communicate open shifts, schedule changes, and staffing needs promptly and professionally
• Escalate unresolved staffing gaps to the Office Manager and Director of Nursing
• Assist with monitoring overtime and identifying opportunities to minimize unnecessary labor costs through effective scheduling practices
• Maintain accurate records of schedule changes, call-offs, and shift coverage
• Review attendance and staffing patterns and provide relevant information to leadership

• Schedule patient visits and follow-up appointments with nursing staff in Kan Time
• Coordinate with nursing staff and the Director of Nursing to align patient appointments with appropriate staffing coverage
• Ensure appointments and scheduling information are accurately documented
• Prepare Kan Time EVV billing information as assigned
• Send appointment confirmations and scheduling updates to assigned staff
• Update appointment-related information across the EMR, office calendar, and patient portal as…