Remote Patient Care Scheduler & Triage
Worcester, Worcester County, Massachusetts, 01601, USA
Listed on 2026-10-20
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Administrative/Clerical
Clerical -
Customer Service/HelpDesk
Customer Service Rep, Clerical
Mass General Brigham is seeking a compassionate, detail-oriented Contact Center team member to greet patients and families, schedule appointments, and triage urgent needs. You’ll handle routine inquiries and evolve to more complex tasks as you gain competency.
This is a remote role after the training period, supporting cancer care teams with empathy and precision. The position emphasizes high-volume calls, scheduling, and accurate message handling, requiring strong MS Office skills and excellent
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The position is based in Boston, MA, United States.
This opportunity is part of our work in Management & Operations, Sales.
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