Business Office Manager

Business Office Manager

Do you love where you work? We do! Come join the Oxford family where our core purpose is to experience the joy of serving others and to create meaningful relationships. Our wonderful resident to caregiver ratio helps make this mission possible!

As a Business Office Manager, your benefit package includes:

• Medical, dental, vision, and a complimentary life insurance policy
• 401k plan with an employer match
• PTO for both full time and part time team members
• Certification cost assistance
• Yearly tenure bonus

Your Business Office Manager duties and responsibilities are as follows:

Position Summary

This position manages the day-to-day business functions of the Community and assists in the coordination of internal marketing functions.

Essential Functions

General Business and Administration Duties

Ensure guests to the community are greeted with positivity and exceptional customer service

Ensure timely and accurate record keeping of Accounts Receivable/Accounts Payable, including: preparing and sending invoices detailing accurate recurring rent and level of care charges

Collect and record payments in electronic recordkeeping system

Track and manage aging accounts

Manage the processing of all invoices, bills, receipts

Maintain and reconcile petty cash account, including expense reimbursement—including all required documentation and data entry

Additional administrative and clerical duties as assigned by the Executive Director

Assisting with setting up long term care insurance billing

Assistance with ordering supplies for individual departments and/or residents as needed

People Services Support

Ensure team member information is entered into the human resource information system, both for new and existing team members

Act as liaison with the home office re: internal communication, personnel document submission and/or upload

Assist department managers to track staff hours in time and attendance system

Internal Business Development

Assist in planning and execution of resident, family, and community events

Provide tours for unscheduled visitors and follow up on lead calls as requested by Executive Director and/or Community Sales Director

Provide backup assistance with dining service, life engagement, as needed

Successful Behavioral Attributes at Oxford Senior Living

Humility:
Share credit, emphasize team, and define success collectively rather than individually

Positive Attitude:
Display a "can-do" attitude focused on providing solutions

Initiative:
Action-oriented commitment to continuous improvement in all aspects of the business

Emotional Intelligence:
Serve the community by placing the needs of the community team members and residents ahead of your own

Minimum Qualifications

High School Diploma or G.E.D.

Three (3) years of experience managing an administrative/clerical function for a business or providing high level executive support

Strong proficiency using business software, including but not limited to MS Office and Company designated CRM system

Preferred Qualifications

Bachelor's degree in Business Administration or relevant discipline

Prior experience managing office equipment/supplies for a large business division or corporate office

Prior accounting experience, specifically AP/AR, budget reconciliation

Physical Working Requirements

Ability to travel using personal vehicle, including at night

Able to do occasional lifting of up to 50 pounds

Able to work flexible schedule, including some early mornings to set up for meetings

Team Member is subject to outside environment conditions occasionally, inside conditions frequently, with protection from weather conditions but not necessarily from temperature change

By joining our team as a Business Office Manager, you will be able to help us continue the vision of helping others and creating meaningful relationships. We are looking for positive and humble individuals who have initiative and emotional maturity to help us create a loving, homelike atmosphere for our residents.