Senior Campus Hub Officer; FTC

At The University of Law, our students are at the heart of everything we do. We’re now looking for a Senior
Campus Hub Officer (FTC- 12 months) to join our Student Enquiries & Campus Services team in our London Bloomsbury campus and play a central role in delivering an outstanding, student-focused campus experience.

This is a fixed term contract to commence first week of January 2027.

This is a permanent 35 hours per week position based onsite at our London Bloomsbury campus with no opportunity of hybrid/remote working. From time to time, there may be a requirement for occasional weekend working based on business needs.

At The University of Law, our students are at the heart of everything we do. We’re now looking for a Senior Campus Hub Officer to join our Student Enquiries & Campus Services team and play a key role in delivering an outstanding, student-focused campus experience.

In this role, you will help deliver a welcoming and supportive service through the Campus Hub, providing students with accurate information and assistance while coordinating events and activities that enhance the student experience. Working closely with colleagues across the University, you will support campus operations, student enrolment and registration, assessments and events, helping to create a positive and inclusive environment for all students.

As our Senior Campus Hub Officer
, you will:

• Deputise for the Campus Hub Manager as and when required, supporting the effective running of the Campus Hub and wider operational activities.
• Coordinate and deliver student events, inductions, welcome fairs, workshops and on-campus assessments.
• Support student enrolment, registration,  issuance and international student services, including Right to Study checks where required.
• Act as a senior point of contact for student enquiries, resolving queries and escalating complex or sensitive matters appropriately.
• Oversee invigilators and support the smooth delivery of on-campus assessments.
• Work collaboratively with academic teams, Facilities, Timetabling, the Student Union and external partners to enhance the student experience.
• Promote student engagement through campus events, social media and student activities.
• Support Student Ambassadors, staff/student liaison meetings and inclusive student services, including disability support.

• Experience delivering excellent customer service or student support, ideally within higher education or a similar service environment.
• Experience coordinating events or activities and managing competing priorities in a busy environment.
• Experience handling complex or sensitive enquiries with professionalism, confidentiality and empathy.
• Strong organisational, communication and interpersonal skills, with excellent attention to detail.
• Confidence using IT systems, databases or CRM platforms to record and manage enquiries.
• The ability to work independently, use initiative and collaborate effectively with a range of stakeholders.
• GCSE English and Maths at grade C/4 or above, equivalent qualifications, or relevant experience.
• Experience deputising for a manager, supervising colleagues or supporting Student Ambassadors.
• Experience supporting international students, including Right to Study checks or UKVI compliance.
• Experience coordinating assessments, invigilators or campus events.
• Knowledge of safeguarding, GDPR, equality, diversity and inclusion, and student wellbeing.
• Customer service training or a relevant degree.

You can view the full job description here and its associated Roles and Responsibilities

Closing date for application is Sunday 8th November 2026

Along with a competitive salary of £31,000, you’ll enjoy:

• A generous annual leave entitlement of 30 days plus bank…