Coordinator, Testing & Tutoring Services; Part-time

Testing and Tutoring

Non-Exempt

25 hours per week

Part Time

Coordinates testing services at all Lake Michigan College campuses.

Lake Michigan College, located in Benton Harbor, Michigan, is a vibrant community college committed to providing high-quality education and fostering a supportive learning environment. The college offers a diverse range of programs and degrees, including associate degrees, certificates, and transfer programs designed to help students achieve their academic and career goals. With modern facilities, experienced faculty, and a strong focus on student success, Lake Michigan College prepares students for a variety of careers and further education opportunities.

Whether you’re looking to start your college journey, enhance your skills, or explore new career paths, Lake Michigan College provides the resources and support needed to succeed.

• 1. Works together with other team members to schedule, administer and proctor high-stakes placement, certification, out-of-class, and national/international standardized testing for LMC courses, other colleges, institutions, and professional organizations, with the highest integrity.
• 2. Ensures security of test materials; verifies eligibility and identity of testing applicants; troubleshoots computer equipment and software.
• 3. Maintains individual certifications for all testing platforms administered in the department; supports and serves as backup for other team members.
• 4. Communicates with faculty, staff, and students to ensure timely, secure, accurate and consistent delivery of testing services; coordinates with complementary services offered in other departments.
• 5. Understands and uses student information databases and related program platforms and prepares reports for Testing Services.
• 6. Prepares and organizes testing materials in accordance with individual testing requirements and with established testing protocol and guidelines; inventory and distribute testing materials and supplies; develops seating plans; assigns proctoring duties and prepares testing facilities.
• 7. Coordinates testing appointments and assigns proctor duties to ensure adequate coverage and efficient workflow; disseminates information about service schedule.
• 8. Assist in the enforcement of test security policies and procedures before, during, and after testing.
• 9. Coordinates services for students with accommodation needs as requested by Student Wellbeing and Accessibility.
• 10. Answer telephones, schedule appointments, greet test clients, provide information and materials, and answer questions; operate office and computer equipment, perform data processing and maintain record databases using a variety of computer software programs.
• 11. Provides exemplary customer service to all stakeholders.

• 1. Performs other duties as assigned.

Associate’s degree and operate office and computer equipment, perform data processing and maintain record databases, using a variety of computer software of computer software programs. Experience in an educational environment preferred. Successful candidates will have excellent interpersonal skills, strong detail and organizational skills. Duties are performed primarily in person on the main campus with occasional travel to other LMC campuses or partner locations.

This is a year-round part-time position.

Positions at Lake Michigan College require regular and predicable on-site attendance as an essential job function. Under certain circumstances, the College may consider alternative work arrangements and will do so in compliance with and according to the parameters outlined in the College’s Flexible Scheduling and Remote Work Options policy.

Hiring Range: $18.00 - $20.60

For questions, contact HR at hr@lakemichigancollege.edu
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