Executive Assistant - Technology & Operations - Remote

Location: New York

# Executive Assistant
- Technology & Operations
- RemoteUSARemoteID: 9708---##

Job Description Symetra has an exciting opportunity to join our team as an
** Executive Assistant** (EA) to support Technology Executives in our Technology and Operations organization.
** About the role
** As an Executive Assistant in Technology and Operations, you’ll be a trusted partner to the leaders you support, helping keep their days running smoothly and their calendars (mostly) under control. You’ll also be part of a small but mighty team of EAs who support the leaders of our 1,000+ person Tech and Ops organization. Collaboration, communication, and a good sense of humor go a long way with this group.

One minute you’re planning a launch celebration, the next you’re solving a scheduling puzzle that would make a chess player proud. Calendar management is a
* big* part of this role. Some executives have calendars that are frequently double- and triple-booked. You’ll be the person who brings order to the chaos—prioritizing, negotiating time and making smart calls to keep everything moving.
** What you will do**
* ** Calendar management**  + Manage and prioritize executive calendars with a high level of ownership and judgment.  + Navigate frequent scheduling conflicts by making thoughtful trade-offs and recommendations.  + Coordinate meetings across time zones, ensuring the right people are in the right place at the right time.  + Communicate changes clearly and proactively to attendees and stakeholders.  + As meetings are canceled or moved, ensure all updates are accurately reflected.
* ** Meeting support**  + When meetings are in person or hybrid, reserve conference rooms, arrange necessary equipment and coordinate catering as needed.  + Capture and distribute meeting notes and action items when needed.  + When requested, prepare agendas and pre-reads to ensure meetings are productive and well organized.  + Coordinate logistics for large team and department meetings, including scheduling and follow-up.
* ** Presentation creation, formatting and design**  + Create new presentations, including writing, editing/proofreading, formatting, and design.  + Edit existing presentations to be more visually appealing.  + Proofread or format existing presentations.
* ** Communications**  + Draft, edit, and proofread a variety of communications on behalf of executives, including emails, reports, and presentations.  + Ensure all communications are clear, polished and aligned with a professional and respectful tone.  + Serve as a point of contact for internal stakeholders, representing executives with professionalism and discretion.
* ** Event planning**  + Plan and coordinate team events, offsites and organizational initiatives.  + Manage logistics for events, including venues, catering, materials and communications.  + Handle purchasing, gift coordination and invoice reconciliation.
* ** Travel and expense management**  + Coordinate and book travel, building thoughtful itineraries that balance efficiency, cost, and executive preferences.  + Anticipate travel needs and proactively adjust plans as schedules shift.  + Track and maintain detailed, accurate expense records.  + Prepare and submit expense reports in Concur in a timely manner, ensuring compliance with company policies.  + Reconcile receipts, follow up on missing information and keep everything organized and audit ready.
* ** General support**  + Order office supplies and track department equipment and inventory as needed.  + Maintain organized electronic files and team resources (e.g., Sharepoint).  + As needed, track and help manage project timelines, deliverables and priorities on behalf of executives.  + As needed, provide light project management support to…