Access Senior Assistant

Osney One Building, Osney Mead, Oxford OX2 0EW

You will join the Bodleian Libraries’ Open Access Payments Team, helping researchers navigate the payment processes that support open access publishing. You will provide first-line helpdesk support, process Article Processing Charge (APC) and Book Processing Charge (BPC) applications and invoices, and work with colleagues to maintain an accurate, responsive service.

You will manage payment requests and purchase orders, check compliance with funder and publisher policies, maintain records and statistics, and liaise with researchers, University colleagues and publishers. You will also help identify improvements to administrative and technical workflows.

This is a permanent, full-time post, working 36.5 hours per week. Remote working is available, with an expectation of working on site two days per week, subject to service requirements.

You will have excellent attention to detail and the ability to maintain accurate records, collate statistics and enter data efficiently. You will be a confident written and verbal communicator, able to work effectively with colleagues across the University and external organisations.

You will be organised, able to manage competing priorities and deadlines, and comfortable working both independently and as part of a team. You will have experience using common software applications, be willing to learn specialist systems and exercise discretion when handling confidential information. Administrative experience, familiarity with financial systems or knowledge of open access practices would be advantageous.

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• 38 days of annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Discounted bus travel and Season Ticket travel loans

Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.

We are committed to ensuring that our recruitment processes are inclusive and accessible. If you require the job description or any other materials in an alternative format, or if you would like to request any adjustments to support you through the application or interview process, please contact the recruitment team at  .