Title Services Clerk - Vehicle Services

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan, helping them navigate the complexities of government so they can thrive. Our core values of service, teamwork, accountability, integrity, and respect drive us

The Department’s vision is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!

As part of the State of Colorado, DOR offers a competitive benefits package to permanent employees:

• PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans
• Medical, Dental, and Vision insurance coverage
• Automatic Short-Term and Optional Long-Term Disability Coverage
• Life and AD&D Insurance
• Flexible Spending Accounts (FSAs)
• Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML)
• 11 Paid Holidays Annually and Accrued Annual and Sick Leave
• Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program

Within the Division of Motor Vehicles (DMV), The Vehicle Services Section exists to ensure compliance with the laws that govern the vehicle titling and registration processes as outlined in the Colorado Revised Statute. This Section provides guidance and training to the state’s authorized agents, the public, and other entities involved in the Title and Registration processes.

We're hiring a detailed and customer service oriented individual to be our Title Services Clerk in the Vehicle Services Section of the DMV! Use your multitasking abilities to troubleshoot, research and take care of the County and public's questions and requests. Your technology skills will allow for quick and accurate data entry. If you're ready to have a career at DOR and enjoy the benefits of being a State employee, then this job may be for you!

Title Auditing - Provides knowledge and guidance to counties and the public regarding title and registration questions via phone or written correspondence, researches and provides copies of documents to other government entities, companies and public, and audits and ensures documents are complete and accurate.

DRIVES Record Maintenance - Reviews, identifies, comments and modifies motor vehicle records appropriately.

TSU NMVTIS and PORTAL Help Desk - Analyze motor vehicle records to identify and resolve errors, recommending appropriate actions based on individual customer situations.

Staff members working remotely will be responsible to provide and maintain a home office or other suitable remote work location as well as Internet and a secure Wi‑Fi connection. All performance expectations, productivity, and policy adherence requirements apply to remote work from home in the same manner as those assigned to an office. Staff members can be required to report to a facility at times for business needs, meetings and internet outages.

For more information, check out our DMV video:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

G3A3XX
Administrative Assistant II

Experience Only: Two (2) years of relevant experience in General Clerical and/or Call Center work experience

• General Clerical work experience is typically performed by office clerks and/or administrative assistants this includes, but is not limited to tasks such as:
• Experience providing…