General Virtual Assistant

We are seeking a reliable, proactive, and detail-oriented General Virtual Assistant to support our daily business operations. In this role, you will handle a mix of administrative tasks, email and calendar management, customer inquiry handling, and basic digital content support.

• Inbox & Calendar Management:
  Screen, organize, and reply to emails; schedule meetings and manage appointments across time zones.
• Customer Support:
  Answer basic customer inquiries via email or chat with a professional and helpful tone.
• Administrative Support:
  Data entry, file organization (Google Drive / Dropbox), invoice tracking, and preparing basic documents/reports.
• Social Media & Content Support:
  Basic scheduling of social media posts, simple graphic creation (e.g., via Canva), and basic web updates (if applicable).
• Research & Logistics:
  Conduct online research, book travel arrangements, and coordinate vendor/client follow-ups.
• Process Improvement:
  Standardize recurring tasks into simple standard operating procedures (SOPs).

• Experience:
  
  1–3+ years of experience as a Virtual Assistant, Administrative Assistant, or Executive Support.
• Communication:
  Excellent written and spoken English skills.
• Tech Tech Savvy:
  Proficiency with core remote tools:
• Communication:
  Slack, Zoom, Email
• Workspace:
  Google Workspace (Gmail, Docs, Sheets) or Microsoft Office 365
• Task Management:
  Asana, Trello, Click Up, or Notion (a plus)
• Basic Design/Media:
  Canva, Buffer/Hootsuite (a plus)
• Equipment & Environment:
• High-speed, reliable internet connection (minimum [e.g., 25 Mbps]).
• Laptop/Desktop with up-to-date specs and a working webcam/headset.
• Quiet, dedicated workspace.
• Key Traits:
  Self-motivated, highly organized, strong attention to detail, and trustworthy with confidential information.