Administration & Operations Associate

Position: Full-Time, Permanent | 37.5 hours/week

Location: Remote/Home Office | Greater Toronto Area preferred

Salary Range: $55,000 - 60,000 Annually

Reports to: Chief Executive Officer

Final date to receive applications: November 11, 2026, at 5:00 p.m. ET

Reference: #EAPO-2026-ADMIN

EAPO is a provincial registered charity and recognized leader in preventing elder abuse and advancing the human rights of older persons.

Since 2002, EAPO has played a pivotal role in implementing Ontario's Strategy to Combat Elder Abuse, the first of its kind in Canada. Through public education, service professional training, community partnerships, and coordinated prevention initiatives, we work to challenge ageism, strengthen community responses, and ensure older adults can live free from abuse, discrimination, and neglect.

Our vision is an Ontario where every older adult's rights, dignity, autonomy, and safety are respected and protected. Behind this important work is a dedicated team— and we are looking for someone exceptional to help keep that team and our operations moving forward.

In this role, you will be a trusted member of a collaborative, mission-driven team, working closely with the CEO to ensure effective day-to-day operations, sound administrative practices, and successful delivery of organizational priorities. This is a varied, hands‑on position offering opportunities to contribute across governance, finance, communications, events, digital systems, and project administration.

• Provide responsive administrative support to the CEO, senior leadership, and Board of Directors.
• Help coordinate meetings, prepare Agendas, record Minutes, maintain governance records, and follow up on timely action items.
• Manage organizational calendars, schedules, priorities, and critical deadlines.

• Maintain accurate, confidential financial, legal, and organizational records.
• Coordinate digital filing systems, databases, office procedures, and information management practices.
• Support IT systems, vendor relationships, office assets, and administrative improvements.
• Identify opportunities to streamline processes and strengthen operational efficiency.

• Assist with A/P & A/R, invoicing, expense reconciliations, and financial tracking.
• Support Budget monitoring and reporting using Quick Books and Excel.
• Maintain contract, insurance, and reporting schedules to support organizational accountability and compliance.

• Serve as a welcoming and professional first point of contact for public inquiries, community partners, and stakeholders.
• Monitor and respond to administrative emails, telephone, voicemail, and online inquiries, directing requests appropriately.
• Coordinate educational materials, printing, promotional inventory, and resource distribution.

• Assist in coordinating virtual and in-person educational events/workshops, Conferences, training sessions, team and EA Network related activities.
• Support registrations, scheduling, logistics, speaker coordination, materials, and event delivery where appropriate.
• Assist with Website updates, digital communications, surveys, and organizational platforms.

Your experience and qualifications include:

• Minimum of 7–10 years of progressive administrative/operations experience, preferably in the non‑profit, charitable, or community services sector.
• Post‑secondary education in business administration, financial management, human resources, or a related discipline, or an equivalent combination of education and experience.
• Strong…