Parts Coordinator
Ottawa, Ontario, Canada
Listed on 2026-10-31
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Administrative/Clerical
Office Administrator/ Coordinator, Data Entry, Clerical
Are you the person who notices the small details before they become big problems? Do you enjoy keeping orders, suppliers, and technical teams organized and moving in the right direction?
The roleFLō Energy Solutions is looking for a dependable Parts Coordinator to join our Technical Support Services team.
You will be the key link between field technicians, customers, manufacturers, and distributors. From checking an HVAC part number to tracking a delayed shipment, your work will help reduce equipment downtime and keep customers informed.
This is a temporary, part-time remote position working Monday through Friday. Candidates based in the Toronto GTA are preferred.
Key ResponsibilitiesYou will:
- Review incoming parts requests and verify equipment, serial number, and site details
- Identify whether requests are covered by standard, extended, or expired warranties
- Contact suppliers for pricing, availability, and delivery estimates
- Create and update cases in Microsoft Dynamics 365
- Track open orders and follow up on shipping delays or missing information
- Resolve order discrepancies with suppliers, technicians, and internal teams
- Maintain accurate records for orders, returns, credits, shipments, and warranties
- Assist with monthly parts reports and data reconciliation
- Flag recurring problems or process gaps to the Parts & Warranty Lead
At FLō Energy Solutions, teamwork and accuracy matter. You will work closely with an experienced technical support team that relies on clear communication, reliable information, and people who take ownership of their work.
The Benefits- Opportunity to develop your HVAC parts and warranty knowledge
You will have one to three years of experience in data entry, order processing, logistics, or a similar coordination role.
You will also need:
- Strong attention to detail
- Confidence using Microsoft Office and Excel
- Experience with a CRM or inventory system
- Clear written and verbal communication skills
- The ability to manage several requests independently
- A suitable home office
HVAC, parts, warranty, or Dynamics 365 experience would be helpful, but it is not essential.
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