Healthcare Virtual Receptionist Jane

Support healthcare clinics remotely as a Virtual Receptionist using Jane, patient scheduling, and clear, compassionate phone communication. Work from anywhere in Canada.

Jane’s Admin Services team supports clinics through Ginger Desk, its human-led virtual admin service. As a Virtual Receptionist, you will answer patient calls, manage appointments, and coordinate with Virtual Assistants. Your work helps practitioners reclaim time while ensuring patients receive accurate, professional support. The position suits experienced clinic receptionists who know Jane and understand healthcare administration.

• Answer patient calls for a group of clinics
• Book, change, and cancel appointments in Jane
• Resolve questions during the first call whenever possible
• Coordinate details and follow-ups with Virtual Assistants
• Protect patient information under PIPEDA and HIPAA standards

• Three-plus years of healthcare or wellness clinic administration
• About two years using Jane for scheduling and invoicing
• Excellent verbal communication and professional phone manner
• Strong problem-solving skills and attention to detail
• Canadian location and Monday-to-Friday availability required

Bring clinic reception experience, Jane expertise, and patient-focused communication to Jane’s remote healthcare administration team across Canada.