Learning & Development Coordinator

West Knoxville
8721 Kingston Pike
Knoxville, TN 37923, USA

The Learning and Development Coordinator provides comprehensive administrative support to various Learning and Development functions, including administering the Learning Management System (LMS), coordinating training activities, maintaining accurate learning records, preparing reports, and providing general administrative support to the VP of Training and VP of Talent and Performance.

• Serves as Learning Management System (LMS) administrator:
  Creates and maintains course records, course assignments, testing, and maintenance of the organization's learning catalog. Provides troubleshooting for leaders and learners for course concerns, assignments, and completion data.
• Records and Data Management:
  Tracks course participation, enrollment, and completions for report out to cross-functional leadership. Creates dashboards and reports and maintains employee confidentiality.
• Training Scheduling and Coordination:
  Coordinates virtual and in-person learning sessions. Maintains facilitation and room calendars to prevent scheduling conflicts and assess availability. Prepares and distributes invitations to sessions, prints and sends materials, and updates manuals and course materials. Tracks in-class attendance.
• Administrative and Program Support:
  Maintains shared calendars and distribution lists, documents procedures for use and administration of the Learning Management System (LMS). Supports trainings and meetings with logistical support i.e. room setup and breakdown, refreshment orders, parking lot follow-up.
• Performs other job-related duties as assigned.

Following initial onboarding and training, this position may transition to a hybrid remote work arrangement, allowing performance of job duties to be completed both from home and on-site, with a structured schedule designed to support flexibility, business objectives, and consistent collaboration.

• Minimum 1 year of proven experience in an administrative role, preferably within HR or learning and development. Required
• Minimum 1 year Experience working with databases, reporting systems, HR systems, learning platforms, or similar technology. Preferred

• Education, Licenses, and Certifications
• Additional education in HR, Learning and Development or related field or equivalent combination of education, training, experience, or military experience. Preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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