Data Support Associate

Our client is a New York-based health tech company on a mission to make mental healthcare more accessible and affordable by connecting patients with therapists and psychiatric providers who accept insurance. The company uses technology to simplify the insurance, billing, and administrative processes that often prevent providers from accepting insurance, helping both clinicians and patients navigate mental healthcare more easily. They are currently looking to add a Data Support Associate to their team.

$22/hr

The Data Support Associate role supports the Insurance Operations team by reviewing and resolving automation-related errors, including document and information discrepancies, to ensure accurate processing and workflow efficiency. The ideal Data Support Associate candidate is highly detail-oriented, resourceful, tech-savvy, and able to work independently while balancing speed and accuracy. This is a fully remote position focused on problem-solving, error resolution, and supporting operational processes with minimal supervision.

This ideal candidate will work 35 to 40 hours a week.

• The Data Support Associate will support the team with automation process errors.
• Handle informational and document errors and problem-solve these issues.

• Should be resourceful, tech-savvy, and not need a lot of direction.

• Reliable and detail-oriented, but can't spend too long on each task.

• Bachelor's degree is preferred

• Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).

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