Clerical Assistant

Monthly Pay: $3,603 - $5,441 USD per month

Accurate request details, organized trackers, and complete follow-up notes are at the center of this role. The Clerical Assistant provides direct administrative support by receiving routine requests, updating shared work lists, arranging basic meeting details, and keeping internal information ready for timely use. This role sits within an administrative support team, works under an administrative team lead, and partners with coordinators, supervisors, and staff members who need clear status updates.

This is a fully remote, work from home position based in Virginia, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary. Good work in this position helps colleagues locate current details, respond to requests consistently, and move routine office tasks forward without unnecessary delays.

• Receive routine work through a shared queue, phone calls, emails, and internal tickets, then sort requests by topic and needed next step.
• Review incoming request details for completeness, identify missing information, and enter accurate updates into assigned trackers.
• Use a project management system such as Wrike to log tasks, update progress, and keep request owners aware of status.
• Coordinate meeting details, send routine calendar invitations through a scheduling and calendar system such as Microsoft Bookings, and note responses.
• Update lists and simple trackers using a spreadsheets and data entry tool such as Libre Office Calc while following established naming and formatting practices.
• Prepare clear routine messages that confirm receipt, request missing details, or share approved status information with staff members.
• Maintain current contact lists and shared reference information by comparing entries with information provided by authorized internal contacts.
• Follow up on requests that remain incomplete or need clarification, using the assigned communication channel and noting each contact attempt.
• Escalate unclear, urgent, or nonroutine requests to the administrative team lead with a concise summary of the issue and relevant details.
• Check completed tasks against instructions before closing them, with quality judged by accuracy, turnaround, complete notes, and appropriate follow-up.

• High school diploma or equivalent.
• No experience required; related clerical or office support experience preferred.
• Familiarity with routine administrative workflows, shared request queues, meeting details, and status tracking preferred.
• Ability to learn a project management system such as Wrike, a scheduling and calendar system such as Microsoft Bookings, and a spreadsheets and data entry tool such as Libre Office Calc.
• Ability to review written details carefully, follow step-by-step instructions, and keep information organized across several routine tasks.
• Clear written and verbal communication for asking focused questions and providing concise status updates to internal contacts.
• Comfortable entering information consistently, comparing entries, and identifying missing or conflicting request details.
• Reliable computer, high-speed internet, and a quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote work from a dedicated home workspace in Virginia, United States.
• Structured onboarding and training on the named systems, including Wrike, Microsoft Bookings, and Libre Office Calc.
• Regular check-ins with the administrative team lead to review priorities, questions, and progress.
• Opportunities to build skills in request coordination, tracker maintenance, meeting support, and clear internal updates.
• Health coverage, paid leave, a 401(k), maternity leave, and stipends.