Bilingual Medical Nursing Coordinator

The Intake Coordinator, via incoming calls, emails, faxes or website, assists with the computer requested require precertification based on the employer's/Third Party Administrator's contract with

This is a remote position with no requirement to commute to an office.

• Handle all incoming Med Watch calls (i.e. start cases, do call logs, forward calls, provide case status, provide claims phone #'s, etc...).
• Send out CM Reports/Invoices.
• Check CM Inbox to see if there are any emails that need to be addressed (i.e. new CM case opened, answering questions regarding UR procedures, etc...) [Create cheat sheets, documents, spreadsheets, correspondence, etc...].
• Handle mailing for UR, CM and DM.

• High School Diploma
• Excellent data entry and typing skills
• Basic Computer skills/proficient in relevant computer applications
• Medical Terminology
• Knowledge of customer service principles and practices
• Some experience in a call center or customer service environment
• Excellent data entry and typing skills
• Basic Computer skills/proficient in relevant computer applications
• Medical Terminology
• Knowledge of customer service principles and practices
• Some experience in a call center or customer service environment
• Strong computer skills with proficiency in MS Office Suite products (Word, Excel, PowerPoint)

This position is a remote position with no requirement to commute to an office.

This position is in a typical office / home office environment which requires prolonged sitting in front of a computer. and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment.

Pay rate: $15.00 - $16.00 per hour.

We are an Equal Opportunity Employer, including disability/veterans.