Medical Secretary Part-Time​/Bank

Optimised Care, a private consultant-led provider, is recruiting a part-time or bank Medical Secretary to support its consultants and clinical teams. The work centres on correspondence, clinic and appointment coordination, and communication with patients, GPs and other clinicians, all handled with strict confidentiality. The role is hybrid, split between onsite work at The Bromsgrove Hospital and remote working. An ASMPAR qualification is essential.

• Provide secretarial and administrative support to consultants and clinical teams
• Manage consultant correspondence, reports, letters and clinical documentation
• Coordinate patient appointments, consultations, clinics and follow-up activity
• Liaise with patients, consultants, GPs and other healthcare professionals
• Handle telephone calls, emails and general enquiries professionally
• Prepare and process clinical correspondence accurately within required timescales
• Maintain accurate patient records, recording, distributing and filing information
• Support consultants with clinic administration and diary management
• Assist with coordinating investigations, procedures and follow-up appointments
• Monitor outstanding tasks through to completion and resolve administrative issues
• Handle sensitive patient information in line with confidentiality and data protection rules
• Help improve administrative processes and keep clinics and pathways running efficiently

• ASMPAR qualification

• Previous experience working as a Medical Secretary
• Experience in a hospital, private healthcare, NHS or consultant-led clinical environment

• Strong written and verbal communication skills
• Excellent attention to detail and accuracy
• Strong organisational and time-management skills
• Ability to prioritise and manage multiple tasks
• Good IT skills, including Microsoft Office and digital systems
• Understanding of patient confidentiality and protecting sensitive information

• Professional, approachable manner with patients and healthcare professionals
• Ability to work independently when working remotely
• Ability to build effective working relationships with consultants and colleagues

• Opportunities for professional development
• Hybrid working combining onsite and remote work
• Part-time and/or bank working arrangements