Cemeteries and Crematorium Administration Assistant

Wirral Council is a place where you can genuinely make a difference, guided by strong organisational values that shape everything we do. Our values—
ambitious, professional, resident‑focused and accountable
—act as our organisational DNA, influencing how we work, lead and support one another every day. We take pride in delivering great services, acting with integrity, building positive relationships, and always putting residents first, creating a supportive and inclusive culture where everyone can “be the best we can be”. With our beautiful surroundings, ambitious future plans, and a commitment to empowering staff to #Be The Difference , Wirral Council offers an inspiring environment to grow your career and make a lasting impact.

An opportunity has arisen within Landican Cemetery for a Cemeteries and Crematorium Administrator to provide a high quality, professional and emphatic bereavement service to the recently bereaved, providing advice and guidance to relatives. Together with undertaking all administrative duties associated with the authorities nine cemeteries, the crematorium and associated memorialization.

• Providing a professional, empathetic service to families and members of the public.
• Manage bookings for burials and cremations, ensuring all statutory requirements are met.
• Liaise with Funeral Directors, stonemasons, and other stakeholders to process permits and memorial applications.
• Maintaining accurate records and handle payments for services.
• Assist with memorial safety checks and compliance with council policies.

If you feel you are compassionate, organised, and committed to delivering exceptional service, then join our dedicated team at Wirral Council as a Cemeteries and Crematorium Administrator. You will play a vital role in supporting bereaved families and ensuring the smooth running of our cemeteries and crematorium services.

• Strong administrative skills and attention to detail.
• Excellent communication and customer service abilities.
• Ability to handle sensitive situations with empathy and professionalism.
• Experience in data management and compliance with regulations (including GDPR).
• A proactive approach to problem-solving and teamwork.

If you wish to discuss this role or require further information, please contact Owain Lockwood on email  or Denis Lloyd on email

Please be advised it is our understanding that this role does not meet the requirements of a skilled worker visa as set out by UK Visa and Immigration  . For details regarding the salary of a skilled worker visa please visit Home Office:

If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest’s employment and skills team on  or contact  or .

If you’re already a Wirral Council employee, as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing

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